Game crashes when I hit Play

[CraniumCracker]

I loaded the game on my laptop. I try to launch by hitting play and I get this error message:

Application C:/Games/World_of_Warships/worldofwarships.exe crashed 03.29.2016 at 08:34:24

Message:
FATAL ERROR: "BW::Render:evice:3D9::Interface: " "No hardware rasterisation devices found.\n"
G:\BuildAgent\checkoutdir\client\source\lib\render_device_d3d9\interface.cpp(2911)

System info:
    OS Name: Windows 7
    OS Version: 6.6 Service Pack 1
    OS Architecture: x86_64

Memory info:
    Virtual memory: 174088Kb/4194176Kb (5%)
    Working set (process physical memory): 23540Kb/4194176Kb (0%)
    Commit charge (working set + process page file usage): 64736Kb/4194176Kb (1%)
    Global physical memory: 2200376Kb/8180248Kb (26%)
    Global commitable memory (physical + pagefile): 2063612Kb/16358660Kb (13%)

 

System info:
COMPUTERNAME = LAPTOP
APPLICATION = "C:\Games\World_of_Warships\worldofwarships.exe" wows_wait_for_mutex
4 PROCESSOR(S) = 0 - 6 2505
DISPLAYDEVICE 0 = \\.\DISPLAY1, Standard VGA Graphics Adapter, PCI\VEN_8086&DEV_0046&SUBSYS_04561028&REV_18
DISPLAYDEVICE 1 = \\.\DISPLAYV1, RDPDD Chained DD,
DISPLAYDEVICE 2 = \\.\DISPLAYV2, RDP Encoder Mirror Driver,
DISPLAYDEVICE 3 = \\.\DISPLAYV3, RDP Reflector Display Driver,

 

[CraniumCracker]

I don't know where the emogis came from in my post. I copied and pasted from the crash log and used word pad to view it.

[LordBenjamin]

get rid of mods.

[CraniumCracker]

could you be more specific

[CraniumCracker]

FATAL ERROR: "BW::Render: device: D3D9::Interface: " "No hardware rasterisation devices found.\n"

G:\BuildAgent\checkoutdir\client\source\lib\render_device_d3d9\interface.cpp(2911)

System info:

    OS Name: Windows 7

    OS Version: 6.6 Service Pack 1

    OS Architecture: x86_64

Memory info:

    Virtual memory: 174088Kb/4194176Kb (5%)

    Working set (process physical memory): 23540Kb/4194176Kb (0%)

    Commit charge (working set + process page file usage): 64736Kb/4194176Kb (1%)

    Global physical memory: 2200376Kb/8180248Kb (26%)

    Global commitable memory (physical + pagefile): 2063612Kb/16358660Kb (13%)

 

System info:

COMPUTERNAME = LAPTOP

APPLICATION = "C:\Games\World_of_Warships\worldofwarships.exe" wows_wait_for_mutex

4 PROCESSOR(S) = 0 - 6 2505

DISPLAYDEVICE 0 = \\.\DISPLAY1, Standard VGA Graphics Adapter, PCI\VEN_8086&DEV_0046&SUBSYS_04561028&REV_18

DISPLAYDEVICE 1 = \\.\DISPLAYV1, RDPDD Chained DD,

DISPLAYDEVICE 2 = \\.\DISPLAYV2, RDP Encoder Mirror Driver,

DISPLAYDEVICE 3 = \\.\DISPLAYV3, RDP Reflector Display Driver,

 

[alexf24]

First, make sure no mods are active. Load in Safe Mode (from the WOWS client).

If that doesn't fix it, you need to check all drivers are up to date (esp, video).

 

I am not a hardware or systems guy, so I cannot tell you what the error message points to, but those are basics to try.

 

Last time I had a serious issue, after trying all for a couple of days, I decided to uninstall completely (from Control Panel), then download and reinstall. Took 3-1/2 hours (a PITA), so I let it go and went somewhere else. Fortunately, whatever the issue was, this fixed it and it has been working since. YMMV.

 

[Reifen]

[CraniumCracker]

tried launching in safe mode, same result. Drivers are up to date. I have already deleted, redownloaed, and reinstalled the game.

[Moksie]

https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=35

Try that.

Is that a 32 bit operating system? You may need a different link not sure.

Why are you still on 7?

[CraniumCracker]

laptop wont run 10

[alski84]

I have the same problem but with windows 10. I has only started doing that after the latest patch update

[Moksie]

laptop wont run 10

 

​I'm sorry but if your laptop can't run 10, I highly doubt if it will run a game.  Refer to the game minimum specs requirements.

https://translate.google.com/translate?hl=en&sl=ru&u=http://voprosonline.ru/question/2962&prev=search

Common problem with laptops, might be as easy as a cleaning.

 

[Herr_Reitz]

The laptop must be well past it's best used by date... 

 

Processor: 1 gigahertz (GHz) or faster processor or SoC
RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS
Graphics card: DirectX 9 or later with WDDM 1.0 driver
Display: 800x600

 

Micro$oft state those as the absolute minimum hardware requirements. If you can't meet that low hurdle then forget about using the laptop, fwiw imho. 

[anonym_C3RgD8p8Gj6k]

I have the same issue, I had tried everything and nothing worked