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SeaGladius

Time to log in getting longer

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There have been a couple of threads over the last month about how it's been taking people longer to log in to the game.  It was taking me about 45 seconds to log in.  After patch 11.0 dropped, it's now taking me two minutes to log in to the game.  Is anyone else experiencing this?

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6 minutes ago, SeaGladius said:

There have been a couple of threads over the last month about how it's been taking people longer to log in to the game.  It was taking me about 45 seconds to log in.  After patch 11.0 dropped, it's now taking me two minutes to log in to the game.  Is anyone else experiencing this?

2 mins is normal here

  • 1 min Game loading
  • 1 min Log IN

Total 3 min tops... On the first day of the patch, it was a %50 increase to 5 min...

I recommend, when it goes to the Log In phase, cut the cinematic.. It looks cool but I think its bottle-necking the process. 

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19 minutes ago, SeaGladius said:

There have been a couple of threads over the last month about how it's been taking people longer to log in to the game.  It was taking me about 45 seconds to log in.  After patch 11.0 dropped, it's now taking me two minutes to log in to the game.  Is anyone else experiencing this?

Same.

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27 minutes ago, CylonRed said:

2 min is not that long to log in...

No, it's not, but it's definitely getting annoying.  A lot of times, I'll try to get a game in before I go to work.  It may be the only game I get to play that day.  One game is a maximum of 20 minutes, so this bug is now 10% of my total play time, more if the game ends early.  Something is going on, and WG should look into it.

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I skip the movie. and whatever else that wants to run. Skip, snip and chop.

Takes a couple of minutes. Like a wife....

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I noticed this too- maybe about a minute or minute and a half… it’s not terrible just worse than it used to be. 

Edited by _ENO_

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It's definitely getting longer with every patch, but it still isn't as bad as it was in Archeage.
In that game, we had a network engineer come in and explain to us the long chain
where you're really logging into one system after another, and going through all those
systems is what takes so long. I don't remember the details, but it made sense.
That's probably what's happening here.

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EU server doesn't have such problem, only NA.

I think NA server is in process to be dumped

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3 hours ago, SeaGladius said:

Is anyone else experiencing this?

Yup. You are not alone.

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Yeah, it definitely seems like it is taking more and more time every patch.

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12 hours ago, SeaGladius said:

No, it's not, but it's definitely getting annoying.  A lot of times, I'll try to get a game in before I go to work.  It may be the only game I get to play that day.  One game is a maximum of 20 minutes, so this bug is now 10% of my total play time, more if the game ends early.  Something is going on, and WG should look into it.

Get up 2 minutes earlier or log in while doing something else and you have the full time to play 1 game that very likely will not take the full 20 minutes.

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12 hours ago, DudeWhereIsMyTank said:

Same here ! 

Game is on SSD so I don't understand why it takes so long

SSD has nothing to do with logging in - just loading up the game.

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1:09.81 for me just a few seconds ago from clicking on the icon till I hit the Daily Reward screen.

How many are actually using their stopwatch on their phone to time it and not just...... guessing?

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1 hour ago, CylonRed said:

1:09.81 for me just a few seconds ago from clicking on the icon till I hit the Daily Reward screen.

How many are actually using their stopwatch on their phone to time it and not just...... guessing?

I have been using a stopwatch, because I'd like to know what's going on, and figure out what exactly is causing it.  I can see that you're not bothered by the load time - great, congratulations - but if I can help figure out how to get it to go away, then I'm going to consider that a win for everyone.

I updated to the latest Nvidia drivers last night, and the logon has gone back to ~45 seconds for 2 tries.  I've also opened a support ticket, and am working through WG's suggestions of things to check.

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1 hour ago, CylonRed said:

1:09.81 for me just a few seconds ago from clicking on the icon till I hit the Daily Reward screen.

How many are actually using their stopwatch on their phone to time it and not just...... guessing?

me      it's taking forever       and i turned off the cinematic in settings my first day

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1 hour ago, SeaGladius said:

I have been using a stopwatch, because I'd like to know what's going on, and figure out what exactly is causing it.  I can see that you're not bothered by the load time - great, congratulations - but if I can help figure out how to get it to go away, then I'm going to consider that a win for everyone.

I updated to the latest Nvidia drivers last night, and the logon has gone back to ~45 seconds for 2 tries.  I've also opened a support ticket, and am working through WG's suggestions of things to check.

It has been longer for other games so I don't get the issue at all.  2 minutes (120 seconds - the time it takes to blow my nose on winter mornings)  is nothing and I am still willing to bet most people are not using a stopwatch in any way and are guessing or do some serious rounding.  A lot of us really can't update video drivers as newer drivers generally geared to the new hardware and not the older hardware a LOT of people have.

To kinda point out the silliness the log in is taken - in another thread - a person noted a HUGE increase in log in time....  The different was 12 seconds added.  12 seconds and that was all.  Maybe I have gotten better at my expectations as I got past 50 years old.

As an IT person and building my own PCs for years - I have no idea how video drivers can even affect login for anything - it makes zero sense.  I would bet it has far more to do with individual hardware more than anything else since it is not affecting everyone equally.  That is NOT to say WG can make changes but far more to do with hardware/software mix at hte users end.

Edited by CylonRed
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9 minutes ago, trikke said:

me      it's taking forever       and i turned off the cinematic in settings my first day

"Forever" is not a valid time or metric...   Else you would not be playing at all.

Edited by CylonRed
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1 hour ago, CylonRed said:

It has been longer for other games so I don't get the issue at all.  2 minutes (120 seconds - the time it takes to blow my nose on winter mornings)  is nothing and I am still willing to bet most people are not using a stopwatch in any way and are guessing or do some serious rounding.  A lot of us really can't update video drivers as newer drivers generally geared to the new hardware and not the older hardware a LOT of people have.

As an IT person and building my own PCs for years - I have no idea how video drivers can even affect login for anything - it makes zero sense.  I would bet it has far more to do with individual hardware more than anything else since it is not affecting everyone equally.  That is NOT to say WG can make changes but far more to do with hardware/software mix at hte users end.

It’s taken longer for other games that I’ve played as well. Prepar3d used to take 5-6 minutes just to start up.  But WOWS didn’t.  All of us that started experiencing this had it happen at the same time, right after a patch dropped.

Because it doesn’t affect everyone the same, I would agree with you that it probably has to do with some mix of hardware. If people can post what they have, we may be able to find some commonalities.  I’ll start:

Intel 10700K processor

MSI Z490 Gaming Edge Wi-Fi Motherboard

32GB Crucial Ballistix 3600mhz RAM

Sabrent 2TB NVME m.2 SSD

EVGA RTX 3070 FTW3 video card

MSI a850GF power supply

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