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GrundelFungus

Can't Login to WoWs Numbers

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When I try to login to https://na.wows-numbers.com/, I am routed to the WoWs main page to authorize third party permissions, etc. I "agree" and then can only see "error" appear instead of logging into the site.

This has persisted for over a week.

I've deleted all cookies, did not solve the issue.

Does anyone have any other ideas? I've emailed their support but have not yet received a reply.

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( on my phone at least...)

Tried just now and got right in.

Are you logged into the main website when you tried to get in?

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7 hours ago, Estimated_Prophet said:

( on my phone at least...)

Tried just now and got right in.

Are you logged into the main website when you tried to get in?

Yes, I even verified that the third party permission is good to go. The only thing I can think of is that I recently setup 2 factor authentication...then this started happening.

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I can't log in, either. Tried logging out and back into Wargaming and that didn't work and it has been at least a week or more.

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On 4/17/2021 at 6:22 AM, SKurj said:

logged in just now..

That's nice. It still doesn't' change the fact that I can't log in.

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Still can't log in.

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As of 4/28/2021 i still cannot login to wows-numbers

 

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Here is a thought: log out of the main WOWs site.  Close out all your browser windows.  Open your browser and go straight to https://na.wows-numbers.com/.  Just curious to see what happens. 

Oh, if you could, post the exact error message and what browser you are using. 

I am using Firefox, am not logged into the main WOWs site, and can get into the wows-numbers site just fine.

@GrundelFungus and @AdmiralThunder and @Zaydin

Edited by Grey_Paladin
Adding pings.

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27 minutes ago, Grey_Paladin said:

Here is a thought: log out of the main WOWs site.  Close out all your browser windows.  Open your browser and go straight to https://na.wows-numbers.com/.  Just curious to see what happens. 

Oh, if you could, post the exact error message and what browser you are using. 

I am using Firefox, am not logged into the main WOWs site, and can get into the wows-numbers site just fine.

@GrundelFungus and @AdmiralThunder and @Zaydin

already tried all that. Edge, Chrome, Firefox.

It just says Error on the screen. No #

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22 minutes ago, AdmiralThunder said:

It just says Error on the screen. No #

Hmmmm.  'Tis weird. 

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3 hours ago, AdmiralThunder said:

already tried all that. Edge, Chrome, Firefox.

It just says Error on the screen. No #

part of this is me repeating fancy words i've read on the internet , but it might help.

I wonder if it could be either a DNS problem (aka, ISP related) - maybe try using a VPN to try accessing wows-number and see if that works?

or maybe it could be a security program (anti-virus? firewall?) blocking access to the site?

good luck.

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now doing the same for me  (it worked 2 weeks ago)

 

image.thumb.png.c3681e0560a8f36794f454282cd4cdc6.png

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@SKurj Thanks for the screenshot!  That actually told me quite a bit.  You see, I am not trying to login, I merely wanted to see if it would work normally.

If you are not trying to login, it works just fine.  I tried the logging in and no, that does not work for me either.

Try just the bare URL:  https://na.wows-numbers.com/

and see if that works.

@AdmiralThunder @GrundelFungus @Zaydin do check that out and see what happens.

@Estimated_Prophet are you actually logging in to the website or just accessing it?  That will tell the tale.

If this works, then the error is most likely at Warships end.

@Hapa_Fodder would you be so kind as to look into this as well?  Many thanks!

 

Edited by Grey_Paladin
Adding Hapa

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21 minutes ago, Grey_Paladin said:

@SKurj Thanks for the screenshot!  That actually told me quite a bit.  You see, I am not trying to login, I merely wanted to see if it would work normally.

If you are not trying to login, it works just fine.  I tried the logging in and no, that does not work for me either.

Try just the bare URL:  https://na.wows-numbers.com/

and see if that works.

@AdmiralThunder @GrundelFungus @Zaydin do check that out and see what happens.

@Estimated_Prophet are you actually logging in to the website or just accessing it?  That will tell the tale.

If this works, then the error is most likely at Warships end.

@Hapa_Fodder would you be so kind as to look into this as well?  Many thanks!

 

yes accessing the site works fine, can look up players etc, it seems the site works fine.

 only logging in causes the error

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Aloha,

Clear your cache and then close your browser and open a new one, then try, I have had this problem in the past and this has worked.

It is something with the wows numbers page connecting to our API and unfortunately it isn't on our side, we don't own the wows numbers page so not much we can do here.

If the problem persists I would try to contact the site admin.

-Hapa

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26 minutes ago, Hapa_Fodder said:

Hapa

Many thanks for the information!  Appreciate it!

Be safe!  Hope you made it through those storms last night without issue!

 

  • Thanks 1

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11 minutes ago, Grey_Paladin said:

Many thanks for the information!  Appreciate it!

Be safe!  Hope you made it through those storms last night without issue!

 

We're still under a "Tornado Warning" hope y'all are stayin safe as well!

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4 minutes ago, Hapa_Fodder said:

We're still under a "Tornado Warning" hope y'all are stayin safe as well!

We survived pretty well down here in San Antone.  Points west took a beating. 

4.75 inches of rain in the gauge this morning. 

  • Cool 1

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I've been having the same issue. I tried Happa_Fodder's suggestion but it did not work. Earlier today I sent the Stats & Numbers administrator a message on Facebook and I was told the issue is on the WG side and it only impacts the NA server.

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is this really an issue? what features do we get for logging in that we would otherwise not get? 

if i can look up stats without logging in...

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16 hours ago, SKurj said:

is this really an issue? what features do we get for logging in that we would otherwise not get? 

if i can look up stats without logging in...

Eh, issue?...Not really. Annoyance?...yes.

You lose the ability to review your most recent battles which is really only a problem if you do a major stint. As you pointed out though the main features of the site aren't impacted. But that doesn't make it any less annoying.

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This has been an ongoing issue for me for more than 3 weeks. Very frustrating. 

The problem appears to be on the WG authentication side. Unfortunately, WG does not appear interested in fixing it.

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