1,521 [WOLFC] DocWalker Members 3,200 posts Report post #1 Posted February 27 If you received an email to help test WOWS installation on Epic Games, but haven't installed it yet ... you may want to consider the following ... I decided to "help out" even though the rewards are not that great. so I installed the Epic Games version, played some games, then uninstalled it from Epic Games. When I went to play my regular installation, I noticed WGC was having errors with installing an update on the PTS server. Never seen an update error like that before. Regardless, loaded my normal game, but found I could no longer access the Armory ... tested Premium Shop access and it was hosed as well. Spoiler I tried purging cookies, browser cache, etc. to no avail. So tried running a WGC Check ... and it Crashed! Spoiler Guess it's uninstall time ... will reinstall after I get over being really pissed at WG. 2 7 1 1 Share this post Link to post Share on other sites
2,036 [O_O] Khafni [O_O] Members 5,229 posts 22,826 battles Report post #2 Posted February 27 Sorry you took a bullet for the team but thank you for the PSA! 1 Share this post Link to post Share on other sites
3,421 [SALVO] ArIskandir Members 7,012 posts 5,525 battles Report post #3 Posted February 27 Epic trolling Share this post Link to post Share on other sites
8,717 [GWG] BrushWolf [GWG] Alpha Tester 27,907 posts 14,882 battles Report post #4 Posted February 27 (edited) I installed it with no problem other than the slow download but with no seeds that is expected. I have started the game up and closed it several times with no issues. I did have to create a new Yahoo mail to create an account because that email is for the accounts on the other servers. Edited February 27 by BrushWolf Share this post Link to post Share on other sites
1,465 Noshiro_ Supertester 4,177 posts 4,643 battles Report post #5 Posted February 27 Well it *is* a test, you should definitely submit a support ticket to both get this resolved and so that WG can determine what caused it. Share this post Link to post Share on other sites
5 [IPC] R0ck_n_R0ll Members 10 posts 10,442 battles Report post #6 Posted February 27 I'm totally confused. I installed the "test" via the Epic Store/Launcher. Got into the game fine with my existing IGN. But it wants me to create a WG account, and won't let me use my existing one. Do I have to create a new e-mail just for this test? How dumb is that. I want to see the "Epic Games Premium Shop" with up to 80% off, which is the whole reason I installed. Supposedly anything purchased for the test will be mirrored to my main account. Not a good start. Share this post Link to post Share on other sites
53 [DMGS] Firewalk Members 122 posts 6,597 battles Report post #7 Posted February 27 Did you honestly expect anything different from a store platform that can’t even be asked to implement basic features like a shopping cart? The minute Fortnite dies it’s good night to low prices on there anyway. Sticking to Steam personally. 1 Share this post Link to post Share on other sites
1,211 [RAGE] DouglasMacAwful Members 2,004 posts 9,099 battles Report post #8 Posted February 27 1 hour ago, R0ck_n_R0ll said: I'm totally confused. I installed the "test" via the Epic Store/Launcher. Got into the game fine with my existing IGN. But it wants me to create a WG account, and won't let me use my existing one. Do I have to create a new e-mail just for this test? How dumb is that. I want to see the "Epic Games Premium Shop" with up to 80% off, which is the whole reason I installed. Supposedly anything purchased for the test will be mirrored to my main account. Not a good start. It's basically like Steam. It's a separate client, not integrated with the standalone client. Standalone clients can't take advantage of Steam/Epic sales. Share this post Link to post Share on other sites
54 [WOLFC] puckhead77 Members 93 posts 9,971 battles Report post #9 Posted February 28 (edited) We miss ya Doc, hope it gets resolved soon. Not an Epic person here, I'm happy w Steam and refuse to use Epic, even gave up on Rocket League once they required an Epic account, thats how I managed to find this game with all the time I had. Edited February 28 by puckhead77 Share this post Link to post Share on other sites
213 [ARC] hanesco Members 1,072 posts 11,477 battles Report post #10 Posted February 28 I don't have problem accessing to the game. Even now I can access both PTS and the main account. The thing is, I can't access the so called 80% Premium Store discount, that is exclusive for Epic clients. I even tried to access wargaming.net with the mail and password used in Epic to link my account and I can't login. Just in case, I installed everything in different folders (even different routes, to blind every client from interfering themselves). Is there any bug report post for that client? Share this post Link to post Share on other sites
0 [W-P-A] SnowDog1974 Members 9 posts 2,648 battles Report post #11 Posted March 1 I'd love to know the answer to the "80% off Premium shop items" question as well. Did WoWS use that as a bait and switch for getting us to test the Epic interface? All I see when I go to the premium shop via the Epic client is "no items available". Share this post Link to post Share on other sites
21 [CANUK] RulerOdin Members 90 posts 5,351 battles Report post #12 Posted March 1 12 minutes ago, SnowDog1974 said: I'd love to know the answer to the "80% off Premium shop items" question as well. Did WoWS use that as a bait and switch for getting us to test the Epic interface? All I see when I go to the premium shop via the Epic client is "no items available". I contacted support, and they say at the moment it's a known technical issue and that they're working on it (paraphrasing). I figure this is most likely true, since if there's anything a company likes, it's money, and making sure your storefront works sure seems like an important step in getting that money. Telling people that they'll be bundles and then not offering them seems needlessly elaborate and harms themselves for next to not gain. They could have offered the bundles with a smaller discount, and I figure they still would have gotten testers. Share this post Link to post Share on other sites
489 [CDOH] Rothgar_57 Members 784 posts 8,252 battles Report post #13 Posted March 1 That's par for the course. Epic games launcher why? Share this post Link to post Share on other sites
0 [W-P-A] SnowDog1974 Members 9 posts 2,648 battles Report post #14 Posted March 1 I also heard that purchases on this account are mirrored on your main account...anyone know if that is accurate? Share this post Link to post Share on other sites
21 [CANUK] RulerOdin Members 90 posts 5,351 battles Report post #15 Posted March 1 14 minutes ago, SnowDog1974 said: I also heard that purchases on this account are mirrored on your main account...anyone know if that is accurate? That's the idea with the discounted packages. You want doubloons and you want to save money, so you buy through the Epic Game Store and WG gets to test out their new store front. However, since last time I checked these discounted packages are still unavailable (see my earlier comment), so it's both impossible to do in game, and while you could do it through WG's site, unless things are discounted why wouldn't you just buy them on your main account. Share this post Link to post Share on other sites
1,469 [FORM] TheArc Members 2,216 posts 13,236 battles Report post #16 Posted March 1 On 2/26/2021 at 7:21 PM, DocWalker said: If you received an email to help test WOWS installation on Epic Games, but haven't installed it yet ... you may want to consider the following ... Regardless, loaded my normal game, but found I could no longer access the Armory ... tested Premium Shop access and it was hosed as well. I tried purging cookies, browser cache, etc. to no avail. So tried running a WGC Check ... and it Crashed! Guess it's uninstall time ... will reinstall after I get over being really pissed at WG. Ouch! Thanks for the warning, good luck getting it going again! Hope you can update us if/when it is resolved and what steps you might have had to take to fix it - or if it was just waiting til WG unbuggered it. 11 hours ago, Rothgar_57 said: That's par for the course. Epic games launcher why? WG is just trying to find folks who haven't tried it yet I suppose. Same reason they put up specials on Steam, Humble Bumble, etc. Though they're almost always for new accounts IIRC. Share this post Link to post Share on other sites
1,521 [WOLFC] DocWalker Members 3,200 posts Report post #17 Posted March 1 (edited) 20 minutes ago, TheArc said: Ouch! Thanks for the warning, good luck getting it going again! Hope you can update us if/when it is resolved and what steps you might have had to take to fix it - ... I finally uninstalled everything ... and reinstalled again. That was a pain ... I'd forgotten the little quirks when installing a new account vs new instance. I had also wanted to take advantage of the "large discounts" on Epic being mirrored on your main account ... but as already mentioned, that part of the test didn't work. As of this morning, access to the Armory had finally begun working in game ... before now I had to access it via the direct web link. Access to the Premium Shop from ingame is still bugged ... but I never used that anyway. Spoiler On the plus side ... I've had a nice break from Warships and bought a new game on Epic that I've been playing all weekend ... it's been much more "SatisFACTORY". Edited March 1 by DocWalker 2 Share this post Link to post Share on other sites
7,889 [WG] Hapa_Fodder Administrator, Developers, Community Department, WG Staff, In AlfaTesters 4,578 posts 15,102 battles Report post #18 Posted March 1 On 2/26/2021 at 6:21 PM, DocWalker said: If you received an email to help test WOWS installation on Epic Games, but haven't installed it yet ... you may want to consider the following ... I decided to "help out" even though the rewards are not that great. so I installed the Epic Games version, played some games, then uninstalled it from Epic Games. When I went to play my regular installation, I noticed WGC was having errors with installing an update on the PTS server. Never seen an update error like that before. Regardless, loaded my normal game, but found I could no longer access the Armory ... tested Premium Shop access and it was hosed as well. Hide contents I tried purging cookies, browser cache, etc. to no avail. So tried running a WGC Check ... and it Crashed! Reveal hidden contents Guess it's uninstall time ... will reinstall after I get over being really pissed at WG. The EGS client shouldn't effect the WGC clients, I have been testing since before we sent these emails out and haven't had an issue, could you put a CS ticket in please with all these details. Also, I assume you have already uninstalled, but next time, please run a WGCheck so we can see the log of issues (like that pop up you had, the WGC will write a log entry for it so we can see what happened). Sorry for this, not sure what happened. Mahalo, -Hapa Share this post Link to post Share on other sites
1,521 [WOLFC] DocWalker Members 3,200 posts Report post #19 Posted March 1 16 minutes ago, Hapa_Fodder said: The EGS client shouldn't effect the WGC clients, I have been testing since before we sent these emails out and haven't had an issue, could you put a CS ticket in please with all these details. Also, I assume you have already uninstalled, but next time, please run a WGCheck so we can see the log of issues (like that pop up you had, the WGC will write a log entry for it so we can see what happened). Sorry for this, not sure what happened. Mahalo, -Hapa Hey Hapa ... I did try to run a WCG check, but as originally mentioned in my first post, it failed as well. I sent in a ticket and got a response (Roman was very helpful) about some additional items to try clearing ... but by the time I got a response, I had already gotten it to work. I really have no clue why this should have happened ... the Epic Games installation was in a completely different folder ... I was using different Logins, IDs, etc ... never did try to add an email account in because I was afraid to mix things together. Regardless, it's all cleared up now except for no Premium Shop functionally from inside the game. Thanks for your concern. Share this post Link to post Share on other sites
7,889 [WG] Hapa_Fodder Administrator, Developers, Community Department, WG Staff, In AlfaTesters 4,578 posts 15,102 battles Report post #20 Posted March 1 3 minutes ago, DocWalker said: Hey Hapa ... I did try to run a WCG check, but as originally mentioned in my first post, it failed as well. I sent in a ticket and got a response (Roman was very helpful) about some additional items to try clearing ... but by the time I got a response, I had already gotten it to work. I really have no clue why this should have happened ... the Epic Games installation was in a completely different folder ... I was using different Logins, IDs, etc ... never did try to add an email account in because I was afraid to mix things together. Regardless, it's all cleared up now except for no Premium Shop functionally from inside the game. Thanks for your concern. I will try to duplicate this today. That is so odd.... Sorry for the issues.... But glad you have had it cleared up. -Hapa Share this post Link to post Share on other sites
0 [W-P-A] SnowDog1974 Members 9 posts 2,648 battles Report post #21 Posted March 1 Any update on the Premium Shop "No offers available at this time" situation? Share this post Link to post Share on other sites
90 [AAA] xXUglykidXx Members 209 posts 20,034 battles Report post #22 Posted March 3 Is the only way to take advantage of this through an email invite ? Share this post Link to post Share on other sites
0 [W-P-A] NitemarePhoenix Members 1 post Report post #23 Posted March 4 So I decided to go ahead and buy all 4 packs. I had already bought the Dubs the other day, so just had the credits left to buy. But they didnt get put into the test account like the dubs had. Is this a bug? Share this post Link to post Share on other sites
1,521 [WOLFC] DocWalker Members 3,200 posts Report post #24 Posted March 7 On 3/1/2021 at 5:37 PM, SnowDog1974 said: Any update on the Premium Shop "No offers available at this time" situation? On 3/3/2021 at 2:41 PM, xXUglykidXx said: Is the only way to take advantage of this through an email invite ? Sorry, haven't been online since Monday (Mar 1) ... As far as I know the only way to participate was to receive the email invite. There was an email from WG on Mar 3 saying they had fixed the Premium Shop problems and were prolonging the test. I wasn't about to install WG on EPIC again, so didn't test it. Spoiler I did reinstall the game but I haven't even tried to play again until tonight ... got 3 Critical Errors in a row. Has this been a problem lately? Spoiler Share this post Link to post Share on other sites
1,521 [WOLFC] DocWalker Members 3,200 posts Report post #25 Posted March 7 Additional info ... new email popped in while I was on the forum. Share this post Link to post Share on other sites
