2,875 [SGSS] jags_domain Members 5,748 posts Report post #1 Posted February 19 I have linked my WG account to twitch. When I try and collect twitch containers or the Italian token missions it says I have to link WG account but I have. What's going on? Share this post Link to post Share on other sites
7,872 [WG] Hapa_Fodder Administrator, Developers, Community Department, WG Staff, In AlfaTesters 4,575 posts 15,079 battles Report post #2 Posted February 19 1 hour ago, jags_domain said: I have linked my WG account to twitch. When I try and collect twitch containers or the Italian token missions it says I have to link WG account but I have. What's going on? Give it some time, I have found that with Twitch drops, or notifications, there appears to be some lag in communication between them and us. I had the same issue as you, waited a couple hours went back and it was working. Same with the drops themselves. Sorry for the confusion. If you still can't get this to work let me know pls. -Hapa Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #3 Posted February 19 (edited) 32 minutes ago, Hapa_Fodder said: Give it some time, I have found that with Twitch drops, or notifications, there appears to be some lag in communication between them and us. I had the same issue as you, waited a couple hours went back and it was working. Same with the drops themselves. Sorry for the confusion. If you still can't get this to work let me know pls. -Hapa Ok thanks. I link my WG account 2.18.21 I collect the twitch containers but its still telling me to link my account. On my WG profile under Twitch it says I am. Is there something else I have to do? Edited February 19 by jags_domain 1 Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #4 Posted February 19 35 minutes ago, Hapa_Fodder said: Give it some time, I have found that with Twitch drops, or notifications, there appears to be some lag in communication between them and us. I had the same issue as you, waited a couple hours went back and it was working. Same with the drops themselves. Sorry for the confusion. If you still can't get this to work let me know pls. -Hapa Still is not working. Twitch says I have to link. WG profile says I am linked. Is there another button i need to hit? Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #5 Posted February 19 45 minutes ago, Hapa_Fodder said: Give it some time, I have found that with Twitch drops, or notifications, there appears to be some lag in communication between them and us. I had the same issue as you, waited a couple hours went back and it was working. Same with the drops themselves. Sorry for the confusion. If you still can't get this to work let me know pls. -Hapa My Twitch name is different than WG name. Does that matter? Share this post Link to post Share on other sites
7,872 [WG] Hapa_Fodder Administrator, Developers, Community Department, WG Staff, In AlfaTesters 4,575 posts 15,079 battles Report post #6 Posted February 19 9 minutes ago, jags_domain said: Still is not working. Twitch says I have to link. WG profile says I am linked. Is there another button i need to hit? Just now, jags_domain said: My Twitch name is different than WG name. Does that matter? No it shouldn't matter. I know this seems odd, but could you clear your cache or try a different browser? (these are broad fixes that I have seen work for some) Unfortunately it looks like a communication on Twitches side, we've seen with with the Prime Gaming before too. I'm sorry :( -Hapa Share this post Link to post Share on other sites
2,409 [S0L0] iRA6E [S0L0] Alpha Tester, In AlfaTesters 4,815 posts 7,511 battles Report post #7 Posted February 19 I have unlinked the account on both sides and reset it again to fix this for the previous iteration and it started working. Have no idea if it will yours, but worth a try? Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #8 Posted February 19 5 minutes ago, iRA6E said: I have unlinked the account on both sides and reset it again to fix this for the previous iteration and it started working. Have no idea if it will yours, but worth a try? Will try Share this post Link to post Share on other sites
104 [NWO-1] MollyGodiva Members 215 posts 4,582 battles Report post #9 Posted February 19 (edited) Also I had this happen, it says on one part that I am 85% there, and on the other 100%. There is no button to claim the drop. Lets hope these bugs are worked out soon(TM). The image below is not a composite image and is a straight screen shot. Also it does not seem to work when I use Chromecast to watch streams, which I do because I only have one monitor. Edited February 19 by MollyGodiva Share this post Link to post Share on other sites
7,872 [WG] Hapa_Fodder Administrator, Developers, Community Department, WG Staff, In AlfaTesters 4,575 posts 15,079 battles Report post #10 Posted February 19 7 minutes ago, MollyGodiva said: Also I had this happen, it says on one part that I am 85% there, and on the other 100%. There is no button to claim the drop. Lets hope these bugs are worked out soon(TM). The image below is not a composite image and is a straight screen shot. Also it does not seem to work when I use Chromecast to watch streams, which I do because I only have one monitor. Yeah, we took note of that yesterday to talk to Twitch. Hopefully that timing inconsistency can be fixed. Mahalo, -Hapa Share this post Link to post Share on other sites
104 [NWO-1] MollyGodiva Members 215 posts 4,582 battles Report post #11 Posted February 19 1 minute ago, Hapa_Fodder said: Yeah, we took note of that yesterday to talk to Twitch. Hopefully that timing inconsistency can be fixed. Mahalo, -Hapa It would also be very nice for it to work with Chromecast. I regularly put Hapa or Calibury on my TV with Chomecast so I can play while I watch the stream. 1 Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #12 Posted February 20 8 hours ago, Hapa_Fodder said: Give it some time, I have found that with Twitch drops, or notifications, there appears to be some lag in communication between them and us. I had the same issue as you, waited a couple hours went back and it was working. Same with the drops themselves. Sorry for the confusion. If you still can't get this to work let me know pls. -Hapa So you know for the next time. I logged out of Twitch and unchecked the Twitch button for WG. Logged back into Twitch. They sent me a code and now it works. Got my fist twitch container. Nice to have some silver and flags. 100k silver that was cool. Just so you know for the next time a non tech person cannot get Twitch working! Share this post Link to post Share on other sites
44 [LF] n5bar Members 255 posts Report post #13 Posted February 20 1 hour ago, jags_domain said: I logged out of Twitch and unchecked the Twitch button for WG. Logged back into Twitch. They sent me a code and now it works. I logged out of Twitch. Where do I uncheck the Twitch button for WG? Share this post Link to post Share on other sites
811 [LOU1] ExploratorOne Members 4,249 posts 12,713 battles Report post #14 Posted February 20 9 minutes ago, n5bar said: I logged out of Twitch. Where do I uncheck the Twitch button for WG? In Account Management when you do the pullown under your name at the top right of this page. Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #15 Posted February 20 24 minutes ago, n5bar said: I logged out of Twitch. Where do I uncheck the Twitch button for WG? That worked for me to. Thanks Share this post Link to post Share on other sites
44 [LF] n5bar Members 255 posts Report post #16 Posted February 20 13 minutes ago, ExploratorOne said: In Account Management when you do the pullown under your name at the top right of this page. Have gone all over account management looking for a "Twitch button". Can't find it. A screenprint would be awesome! Thanks! Share this post Link to post Share on other sites
811 [LOU1] ExploratorOne Members 4,249 posts 12,713 battles Report post #17 Posted February 20 4 minutes ago, n5bar said: Have gone all over account management looking for a "Twitch button". Can't find it. A screenprint would be awesome! Thanks! After you unlink, Twitch will become one of the accounts you can link to. If you do not have Twitch with a date, as I do, then you have not linked your account yet. (I was not getting any of the drops and tried the relinking. It worked and I got my drop.) Share this post Link to post Share on other sites
44 [LF] n5bar Members 255 posts Report post #18 Posted February 20 Ok, now I see it. Have been linked to Twitch since 11/04/2018. I'll unlink it now. Share this post Link to post Share on other sites
44 [LF] n5bar Members 255 posts Report post #19 Posted February 20 (edited) 3 hours ago, jags_domain said: I logged out of Twitch and unchecked the Twitch button for WG. Logged back into Twitch. They sent me a code and now it works. Ok, I have logged out of Twitch. Uncheck Twitch in account managment. Logged back into Twitch. I haven't received any code that I am aware of. Where do I look for it? In email? In the Twitch notifications? (No code there.) In the game? Ok, the missions and the crate dropped in the game. Slight delay before it happened. Thank you for all the help! I hate to be a blockhead, but I just wasn't understanding exactly what needed to be done and what I would see as a result. I get now that this is a relinking and signing back into the game cycle. Edited February 20 by n5bar new info Share this post Link to post Share on other sites
2,875 [SGSS] jags_domain Members 5,748 posts Report post #20 Posted February 20 2 hours ago, n5bar said: Ok, I have logged out of Twitch. Uncheck Twitch in account managment. Logged back into Twitch. I haven't received any code that I am aware of. Where do I look for it? In email? In the Twitch notifications? (No code there.) In the game? Ok, the missions and the crate dropped in the game. Slight delay before it happened. Thank you for all the help! I hate to be a blockhead, but I just wasn't understanding exactly what needed to be done and what I would see as a result. I get now that this is a relinking and signing back into the game cycle. I can turn the comp on and thats about it. Glad I was not the only one! Share this post Link to post Share on other sites
