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reza577

Accidental steel ship bought...

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Hello

 

I accidently bought the ship Somers without using the coupon... anyone knows if i can get a refund for it ?

the difference between the coupon price and the normal price is 7k steel ...

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If you didn’t use the ship yet, do not use it! Send a support ticket in and they are generally helpful at refunding. But do not play the ship

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don't play it and send a ticket into wargaming through support

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Like others said, do not play, send ticket in. They will almost certainly refund you (and take the ship). You can try and explain what happened and they may just credit you the difference in steel and remove the coupon. Either way support is the way to go.

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DONT play the ship.

Contact support. They will take the ship and refund you what you lost for the difference.

Its really important not to play the ship, add or change anything on it and especially don't put a commander on it. Leave it virgin as it came to you the first time you bought it. Just keep it like that and all will be well soon.

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If you did play the ship, tell them that, and ask for an account rollback instead.

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And above all, be polite from Word One in your requst.

I sold my Enterprise two years ago this month during the early days of the rework. People say you can’t get it back. I sent a polite request this month asking to purchase it back, told them that selling it was a mistake, a bad decision, not an accident.

I have it back now.

They even corrected misquoting to me the repurchase price, so I got it back for 1000 doubloons less than what they initially said.

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Did anyone mention not to play the ship?

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How can someone accidentally buy steel ship is beyond me :Smile_hiding: It almost seems like some bought a ship did not like it and now is trying to return it but that's just my opinion though :Smile_teethhappy:

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1 hour ago, wooserloop said:

You played the ship didn't you?

Am I the only one who heard your words in this context?

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8 minutes ago, LastRemnant said:

How can someone accidentally buy steel ship is beyond me :Smile_hiding: It almost seems like some bought a ship did not like it and now is trying to return it but that's just my opinion though :Smile_teethhappy:

He intended to buy it but forgot to apply his coupon.

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