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pachelbel117

Has anyone actually received a refund for anything?

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I'm only reading in the forums that everyone who requests a refund these days has the request denied.

Does WG every refund a purchase for a valid reason?

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20 minutes ago, pachelbel117 said:

I'm only reading in the forums that everyone who requests a refund these days has the request denied.

 

Take this ^^^ With a grain of salt... Some say this, then staff say the ticket is still active..

As one have pointed out, they should not post there interactions between them and CS.

 As far as I am concern, if you asked for a refund in good faith, then you'll get a refund.. Since this was voluntary, its going to take time to complete. 

Edited by Navalpride33

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But did you got a respond from CS team that they agreed to re roll your account?

Did you get a respond from Gneisenau013 not too long ago?

 

Ahoy @pachelbel117,

I can see your ticket is still active and being worked on.

Please refrain from discussion this matter on public Forum space as it deals with a purchase and work with the Support agent that is handling your ticket.

#anchorsaweigh

 

And, did you was told that this section is the wrong section on forum to post?

 

You had so far violated 3 turns, I can you see are you frustration, and we ALL can see that CS is currently dealing with your account. You need to be patient, and stop doing the WRONG THING.

 

regards,

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