Game Crashes Mid Battle and End of Battle

[Jystri]

So I have been playing WoWS since open beta, and I have recently started having a problem that hasn't surfaced for me since August of 2018. At times mid game and at the end of battle my game will crash. I get a message about it to restart or close the application. I went to "crashes" in my program files and today alone it has happened 8 times. 13 total times since April of 2016. Any suggestions will be appreciated. This is the report I get when I go to the crash file:

 

Message:
Unhandled exception

Hash: 58787
EIP: 0x000000002C9EC9EE

Current thread #13112 native trace:
(0) : WorldOfWarships64.exe!0x00007FF62C9EC9EE
(0) : WorldOfWarships64.exe!0x00007FF62C9A3DFF
(0) : WorldOfWarships64.exe!0x00007FF62C9A5DB5
(0) : WorldOfWarships64.exe!0x00007FF62C9EBBDB
(0) : WorldOfWarships64.exe!0x00007FF62C5A3EB7
(0) : WorldOfWarships64.exe!0x00007FF62C5A3D07
(0) : WorldOfWarships64.exe!0x00007FF62C594AC1
(0) : WorldOfWarships64.exe!0x00007FF62C67FA00
(0) : WorldOfWarships64.exe!0x00007FF62C6829B7
(0) : WorldOfWarships64.exe!0x00007FF62C40B7FF
(0) : WorldOfWarships64.exe!0x00007FF62C1B5D80

System info:
    OS Name: Windows 10 or later
    OS Version: 10.10 
    OS Architecture: x86_64

Memory info:
    Virtual memory: 8452988Kb/137438953344Kb (1%)
    Working set (process physical memory): 2819528Kb/6215432Kb (45%)
    Commit charge (working set + process page file usage): 3865432Kb/12323348Kb (31%)
    Global physical memory: 5143872Kb/6215432Kb (82%)
    Global commitable memory (physical + pagefile): 7930832Kb/12323348Kb (65%)

System info:
APPLICATION = DISPLAYDEVICE 0 = \\.\DISPLAY1, Intel(R) HD Graphics 4400, PCI\VEN_8086&DEV_041E&SUBSYS_2B2C103C&REV_06
DISPLAYDEVICE 1 = \\.\DISPLAY2, Intel(R) HD Graphics 4400, PCI\VEN_8086&DEV_041E&SUBSYS_2B2C103C&REV_06
DISPLAYDEVICE 2 = \\.\DISPLAY3, Intel(R) HD Graphics 4400, PCI\VEN_8086&DEV_041E&SUBSYS_2B2C103C&REV_06
 

[Navalpride33]

2 minutes ago, Jystri said:

o I have been playing WoWS since open beta, and I have recently started having a problem that hasn't surfaced for me since August of 2018. At times mid game and at the end of battle my game will crash. I get a message about it to restart or close the application. I went to "crashes" in my program files and today alone it has happened 8 times. 13 total times since April of 2016. Any suggestions will be appreciated. This is the report I get when I go to the crash file:

Crashes and freezes are reminders to check, update and properly install your drivers...

I recommend you start there first.

[SHADOW_WAKE]

I'm also experiencing "critical errors and crashes" since last update.. well the 0.9.10 public test actually, they seemed to have fixed the issues with PT round 2 but since the official release it's back with a vengeance!

Did you try a check and repair?

Every time I run it it gets to about 97% and then starts repairing. But when I run it again it stills needs repairing and same even after 3rd attempt.

[Jystri]

15 hours ago, Navalpride33 said:

Crashes and freezes are reminders to check, update and properly install your drivers...

I recommend you start there first.

I made sure all my drivers were up to date. Still crashing

1 hour ago, SHADOW_WAKE said:

I'm also experiencing "critical errors and crashes" since last update.. well the 0.9.10 public test actually, they seemed to have fixed the issues with PT round 2 but since the official release it's back with a vengeance!

Did you try a check and repair?

Every time I run it it gets to about 97% and then starts repairing. But when I run it again it stills needs repairing and same even after 3rd attempt.

I think I will try that next. I have never had to repair though. Can you tell me where I find that function

[Navalpride33]

1 hour ago, Jystri said:

made sure all my drivers were up to date. Still crashing

Did you install them correctly ?

[dbw86]

I am experiencing my FPS rate drop from the normal 145 to 175 FPS play to normally now 75 FPS and then fluctuating widely from 1 to 75 FPS.    Just started with the recent download of latest game update.

[Gneisenau013]

4 hours ago, Jystri said:

I made sure all my drivers were up to date. Still crashing

I think I will try that next. I have never had to repair though. Can you tell me where I find that function

Ahoy @Jystri,

To do a check and repair:

1. Go to "game settings" on the WGC
2. Select "check&repair" on the drop down

This will verify all game files have been properly installed, and if not, then it will repair the files for you.

If this doesn't resolve the issue, run a WGcheck report:

1. Go to the "?" on the left panel of the WGC
2. Select "Create report"
3. Attach the report to a Support ticket and send it to the Support team

#anchorsaweigh

 

[Jystri]

52 minutes ago, Gneisenau013 said:

Ahoy @Jystri,

To do a check and repair:

1. Go to "game settings" on the WGC
2. Select "check&repair" on the drop down

This will verify all game files have been properly installed, and if not, then it will repair the files for you.

If this doesn't resolve the issue, run a WGcheck report:

1. Go to the "?" on the left panel of the WGC
2. Select "Create report"
3. Attach the report to a Support ticket and send it to the Support team

#anchorsaweigh

 

Thank you Gneisenau, I will do that right now.

[SHADOW_WAKE]

19 hours ago, Jystri said:

I made sure all my drivers were up to date. Still crashing

I think I will try that next. I have never had to repair though. Can you tell me where I find that function

1. open game center 

 

2. click on game settings

 

3.click on check and repair and when prompted hit continue