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TheBishop

where did my premium time go?

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just bought 30 days premium time + 2000 dblns.  has not been added to my account, yet i was told it was added to my account.  no confirmation email.  where is it?

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1,341
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[TSG4B]
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Had you submit a ticket to support team yet?

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174
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just tried to buy it again, and it went thru.  so i have to submit a ticket to get the 1st purchase refunded?

edit:  very weird, looking at bank statement, it only shows 1 purchase, should be 2.  no idea what just happened.  just hit my shadowplay and will take a look at it.  will show the last 20 minutes of what i did.  very sure 1st purchase said "added to account."

edit 2:  i see what happened.  thank a god for shadowplay.  the "1st purchase" was just me adding "payment info"  was NOT an actual purchase.  a bit confusing as i had already added my payment info a loooooong time ago.  had clicked on dblns in game and thought it took my directly to the purchase page.  wrong!  oops.

never mind!!!  lol.

Edited by TheBishop

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1,341
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[TSG4B]
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16,404 battles

so problem sorted.

All good and enjoy the game

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