175 [TKOV] TheBishop Members 232 posts Report post #1 Posted November 3, 2020 just bought 30 days premium time + 2000 dblns. has not been added to my account, yet i was told it was added to my account. no confirmation email. where is it? Share this post Link to post Share on other sites
9,393 [WORX] Navalpride33 Members 16,153 posts 21,842 battles Report post #2 Posted November 3, 2020 (edited) Redacted. Edited November 3, 2020 by Navalpride33 Share this post Link to post Share on other sites
1,961 [TSG4] ObiphanKenobi Volunteer Moderator, Privateers 3,736 posts 19,947 battles Report post #3 Posted November 3, 2020 Had you submit a ticket to support team yet? Share this post Link to post Share on other sites
175 [TKOV] TheBishop Members 232 posts Report post #4 Posted November 3, 2020 (edited) just tried to buy it again, and it went thru. so i have to submit a ticket to get the 1st purchase refunded? edit: very weird, looking at bank statement, it only shows 1 purchase, should be 2. no idea what just happened. just hit my shadowplay and will take a look at it. will show the last 20 minutes of what i did. very sure 1st purchase said "added to account." edit 2: i see what happened. thank a god for shadowplay. the "1st purchase" was just me adding "payment info" was NOT an actual purchase. a bit confusing as i had already added my payment info a loooooong time ago. had clicked on dblns in game and thought it took my directly to the purchase page. wrong! oops. never mind!!! lol. Edited November 3, 2020 by TheBishop Share this post Link to post Share on other sites
1,961 [TSG4] ObiphanKenobi Volunteer Moderator, Privateers 3,736 posts 19,947 battles Report post #5 Posted November 3, 2020 so problem sorted. All good and enjoy the game Share this post Link to post Share on other sites
