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JayHayesSTO

Attempting to get refund; Player Support Portal Broken

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For the better half of today, I've been attempting to file a refund request through the Player Support portal in the NA region.  After spending roughly 5 minutes quickly entering the details needed for my refund, I get met with this error message. If anyone from the support team can see this, I have the details requested for the refund and am looking to have this resolved swiftly.

Screen Shot 2020-07-30 at 2.15.24 AM.png

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[WG]
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On 7/30/2020 at 3:17 AM, JayHayesSTO said:

I get met with this error message

Have your issue been resolve yet?

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[ERN]
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2 hours ago, TheGreatBlasto said:

WG no give refunds.

 

 

sure they do, just do a dispute on your card provider and wargaming will happily ban your account

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[SNGNS]
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15 hours ago, TheGreatBlasto said:

WG no give refunds.

 

 

they do give refunds, their just peculiar with how that works...if you have used it in battle, forget it. if you did not. they do not have a problem with it. so if you accidentally bought something, you should have no problem, if you bought something to test it...though luck.

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That error usually appears when you forget to type in the amount of transaction that needs to be refunded. There should be any value there but blank or 0

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