915 [--V--] SeaborneSumo Members 1,602 posts 14,841 battles Report post #1 Posted July 9, 2020 Downloaded and installed 9.6 this morning. I've been able to get into the port and navigate, but game play has been impossible. As soon as I get into a match, the game freezes and I have to use Windows Task Manager to halt the WOWS processes. I've gotten into 3 matches where it froze. After the 2nd, I was made pink for 10 matches for quitting early. Really? No error codes or messages displayed. Just screen freezing. Graphics is already minimized, never run any modes, same system I used Tuesday the last day I played. Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #2 Posted July 9, 2020 3 minutes ago, SeaborneSumo said: Downloaded and installed 9.6 this morning. I've been able to get into the port and navigate, but game play has been impossible. As soon as I get into a match, the game freezes and I have to use Windows Task Manager to halt the WOWS processes. I've gotten into 3 matches where it froze. After the 2nd, I was made pink for 10 matches for quitting early. Really? No error codes or messages displayed. Just screen freezing. Graphics is already minimized, never run any modes, same system I used Tuesday the last day I played. Crashes and freezes are reminders to update and properly install your GPU/CPU drivers. I would start there first. 1 2 Share this post Link to post Share on other sites
915 [--V--] SeaborneSumo Members 1,602 posts 14,841 battles Report post #3 Posted July 9, 2020 All drivers are up to date. Ran the WG Check, it said to delete 6 files. I did so, still crashing. Was thinking about buying some new ships. Not now if I can't play the game. Share this post Link to post Share on other sites
0 [NCBL] Blumagic Members 8 posts Report post #4 Posted July 10, 2020 Well I'm not the only one seeing these problems, I have had the same thing happened to me, and my system is up to date... Share this post Link to post Share on other sites
1 [ANRKY] noz3186 Members 2 posts 11,552 battles Report post #5 Posted July 10, 2020 (edited) im also constantly getting crashes everything up to date, 3600 and vega 64 update: unistalled and reinstalled the game, haven't had another game crash since Edited July 10, 2020 by noz3186 1 Share this post Link to post Share on other sites
0 [WA-TF] duckieduck Members 1 post 8,900 battles Report post #6 Posted July 10, 2020 Having same problem since new update Share this post Link to post Share on other sites
146 [F-N-S] ComputerWhiz Members 125 posts 3,504 battles Report post #7 Posted July 10, 2020 Same issue here. Crashes constantly since the update. Repairing the game doesn't help and it's not a driver issue (they actually just updated yesterday). Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #8 Posted July 10, 2020 7 hours ago, duckieduck said: Having same problem since new update 8 hours ago, noz3186 said: im also constantly getting crashes 12 hours ago, SeaborneSumo said: All drivers are up to date. DId you guys installed your drivers properly? 1 2 Share this post Link to post Share on other sites
915 [--V--] SeaborneSumo Members 1,602 posts 14,841 battles Report post #9 Posted July 10, 2020 6 hours ago, Navalpride33 said: DId you guys installed your drivers properly? As I said earlier, drivers are up to date. Something is wrong with the game client. Going to try an uninstall/reinstall next. Share this post Link to post Share on other sites
0 [NCBL] Blumagic Members 8 posts Report post #10 Posted July 10, 2020 I got the same problem, I uninstalled/reinstalled same problem... Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #11 Posted July 10, 2020 3 hours ago, SeaborneSumo said: As I said earlier, drivers are up to date I did not ask if they were updated... I ask if they were installed properly? 1 2 Share this post Link to post Share on other sites
915 [--V--] SeaborneSumo Members 1,602 posts 14,841 battles Report post #12 Posted July 10, 2020 57 minutes ago, Navalpride33 said: I did not ask if they were updated... I ask if they were installed properly? I've been building PCs since 1990,,,, yes, they are installed properly. 1 Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #13 Posted July 10, 2020 Just now, SeaborneSumo said: I've been building PCs since 1990,,,, yes, they are installed properly. In a troubleshooting situation, I am not going to assume nothing or anything to the contrary... The objective is to make sure all the steps are followed... Its not an attack on what you know... That is why I ask a very basic question.. Were the drivers installed correctly?? What process did you use to install them? Have you also checked, if your PC's resources are being starved and from where ? 1 1 Share this post Link to post Share on other sites
1 thebadger1972 Members 1 post 5,108 battles Report post #14 Posted July 10, 2020 (edited) Reinstalled the Game Client, All Drivers are up to date and yes they are installed correctly!!!! Get into a match and within 3 minutes of start... IT freezes everything.. the whole damn system.. Windows task won't even show up.. I have to actually hard restart! Edited July 10, 2020 by thebadger1972 1 Share this post Link to post Share on other sites
915 [--V--] SeaborneSumo Members 1,602 posts 14,841 battles Report post #15 Posted July 10, 2020 19 minutes ago, Navalpride33 said: In a troubleshooting situation, I am not going to assume nothing or anything to the contrary... The objective is to make sure all the steps are followed... Its not an attack on what you know... That is why I ask a very basic question.. Were the drivers installed correctly?? What process did you use to install them? Have you also checked, if your PC's resources are being starved and from where ? The process is simple and was followed to the letter. System resources are fine up until a match begins. Then within 1-2 min of the match starting the game freezes. I must manually stop the game via Task Manager, which shows disk usage at or near 100%, CPU at or near 100%. As soon as I stop the game, they return to normal. I've set graphic requirements to lowest setting and it still crashes. I've run WG Report and deleted the files it told me too. I've never run any mods. This is not the first time this has occurred following at patch. But its been well over a year since the last incident. WG usually issues a subsequent patch which resolves the issue. Til then, unable to play the game. Going to try the re-install tonight, but I'm not putting much faith in it. WG screwed something up. 1 Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #16 Posted July 10, 2020 2 minutes ago, SeaborneSumo said: The process is simple and was followed to the letter. Again I did not ask if it was simple or not... Following to the letter is not enough to answer the question... When you updated your drivers, what process was done to install them ?? Details please. Also, just because your client is messed up... It doesn't mean its server wide... In other words, this is a local machine issue other then WG server issue... I dont have a problem or issues with my client, I have my drivers installed properly... That is usually the number one issue for must people with client issues... So its best to check there first before anywhere else. 1 Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #17 Posted July 10, 2020 56 minutes ago, thebadger1972 said: Reinstalled the Game Client, All Drivers are up to date and yes they are installed correctly!!!! Get into a match and within 3 minutes of start... IT freezes everything.. the whole damn system.. Windows task won't even show up.. I have to actually hard restart! What are your system specs? Share this post Link to post Share on other sites
3 Capitan_de_Fragata_CF Members 10 posts 12,919 battles Report post #18 Posted July 11, 2020 16 hours ago, Navalpride33 said: What are your system specs? Be very careful with this user, instead of giving some valid advice, it is based on problems of others instead of thinking that the patch is wrong, post in all posts without giving concrete answers. Something is wrong with the patch, it won't let me in, and having players with Intel celeron up and using bad internet in my clan they go perfectly. 1 Share this post Link to post Share on other sites
7 [SULSA] ReydelosMares Members 9 posts Report post #19 Posted July 11, 2020 21 hours ago, Navalpride33 said: I did not ask if they were updated... I ask if they were installed properly? What are you meaning with "installed properly"? Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #20 Posted July 11, 2020 6 minutes ago, ReydelosMares said: What are you meaning with "installed properly"? What steps in the process (details), where used in installing your drivers... I am more after the details... Share this post Link to post Share on other sites
7 [SULSA] ReydelosMares Members 9 posts Report post #21 Posted July 11, 2020 5 minutes ago, Navalpride33 said: What steps in the process (details), where used in installing your drivers... I am more after the details... Hi, @Navalpride33 tks for your reply. I used Device Manager. Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #22 Posted July 11, 2020 4 minutes ago, ReydelosMares said: Hi, @Navalpride33 tks for your reply. I used Device Manager. Question, Are you updating the Intel graphics card or do you a separate card ? Share this post Link to post Share on other sites
7 [SULSA] ReydelosMares Members 9 posts Report post #23 Posted July 11, 2020 No, I haven't a separate card, Intel GPU is from my laptop, and I played fine without any issues until 0.9.6 upgrade. Any advice? Share this post Link to post Share on other sites
9,377 [WORX] Navalpride33 Members 16,138 posts 21,842 battles Report post #24 Posted July 11, 2020 2 minutes ago, ReydelosMares said: No, I haven't a separate card, Intel GPU is from my laptop, and I played fine without any issues until 0.9.6 upgrade. Any advice? Nope sorry, Nothing in my tool bag will help you... Mainly, I don't know if intel or your Lenovo manufacturer, have GPU or CPU patch support available... Its not like the major Graphics card makers like Nvidia or Radeon, they have patches or newer versions every so often. As needed... Intel or Lenovo, if your warranty is expired... Then I don't think you have options left... Try contacting them, see what they can recommend... From my end, nope nothing I can do for you... WG is consistently upgrading their graphic engine... Low end PC are in the fringe. 1 Share this post Link to post Share on other sites
2 [U_S_A] BT1Bovia_USNRet Members 16 posts 8,492 battles Report post #25 Posted July 12, 2020 I am having the same issue. Everything was working fine until update 9.6. Share this post Link to post Share on other sites
