137 TheSenmori Beta Testers 364 posts 248 battles Report post #1 Posted March 31, 2015 We give Wargaming our feedback. What do they give us? When you're trying to sleep, instead of counting sheeps, you count SHIPS. April's Fool first exclusive tease: We give them constructive feedback. We tell them what we want changed and give them suggestions. They spend more time trolling the forums than they do telling us what is being fixed, what is being changed, or WHAT IS BEING DONE IN GENERAL. We ask them questions on a daily basis EXAMPLE Original post in thread titled: Gunlion or Dave, What is being done about the desync? Three weeks going on to CBT and the horrible desync is still present that forces one to simply guess how many extra ship lengths to lead unless you can see their muzzle flashes or what shells harmlessly pass through the models due to the desync. On the EU CBT server this issue isn't present even when dealing with the latency from here to Europe and back. We want constructive feedback from the developers and other people at Wargaming. There is way too much ONE SIDED COMMUNICATION. TELL THE TESTERS WHAT IS BEING FIXED, WHAT IS BEING CHANGED, AND LET US KNOW THAT WE ARE HEARD. The forums are for the developer to communicate with the testers to find ways to improve the game. Not troll around and make jokes. 5 Share this post Link to post Share on other sites
268 alex08060 Beta Testers, In AlfaTesters 2,809 posts 1,670 battles Report post #2 Posted March 31, 2015 Shouldn't this be in the close beta forums ? 2 Share this post Link to post Share on other sites
483 ZombieFlanders Beta Testers 2,327 posts 3,235 battles Report post #3 Posted March 31, 2015 if only...as a veteran of WoT (including closed beta) i have become desensitized i guess. on the fine balance continuum from too much info to none, WG has always tended to be very tight lipped for various reasons and very need to know. i am assuming that the mods here only know what st petersburg has told them so they may not have much to reveal anyway. who knows. mods are the messengers between us and the devs, and they report to their bosses who do whatever they are going to do. what we need is something from the actual devs beyond "our game is great and close to open beta" which as empty a statement you can have (especially when 'soon' means 'months+' in real terms). that being said, there are lots of things i want to hear more on from the de-sync (maddening, cant shoot reliably over 15km) to balance issues, over-all gunnery, the over-all direction etc and many more things. Share this post Link to post Share on other sites
843 [TIF] EvilBrokenCaptain Alpha Tester 1,312 posts 4,574 battles Report post #4 Posted March 31, 2015 (edited) retconned. was written under the influence due to lack of coffee, lack of sleep, and clarity of thought. Edited March 31, 2015 by evildrtran Share this post Link to post Share on other sites
270 Ylca Beta Testers 1,062 posts 1,239 battles Report post #5 Posted March 31, 2015 Easiest way to catch a dev response is to make a prediction that's correct, they'll show up to swear that it's incorrect because they're not interested in their testing methods being open to the public. I can understand the desire for blind testing, which is why i'm putting my "internal mechanics" theorizing mostly to bed. Share this post Link to post Share on other sites
103 NutrientibusMeaGallus Beta Testers, In AlfaTesters 414 posts 697 battles Report post #6 Posted March 31, 2015 You want the staff to be friendly and approachable (and fair and impartial), then get mad and pull things out of their original context to bash them for it? They're only allowed to talk about things they're allowed to talk about.. I'd be asking why WG isn't letting people know enough of what is going on with known issues etc, not bashing the moderators and customer service staff... They're just following their company guidelines. Do you know how many jobs I've had in customer service where there was a gag order on certain subjects, or going to deep into what's considered company or trade secrets? Pretty much every job I had over the years in some form or another... I'd be putting the blame on the right people... The ones behind the scenes making the decisions, and controlling the flow of information from them through the mods to us.. 5 Share this post Link to post Share on other sites
524 SourHammer Alpha Tester 1,907 posts 13,380 battles Report post #7 Posted March 31, 2015 Wow talk about demanding, youll will be lucky if you hear any thing for another week yet. Gunlion and David are at work doing the job assigned to them. That is to interact with players get feedback and help with the development of the game. You think that a few pictures posted by David over a few days is stopping WG from allowing them to tell you what is going on? Its not up to them to decide when to let you in on whatever is being addressed with the game, WG tells them when to release news. This was a very disrespectful post. 5 Share this post Link to post Share on other sites
135 [FROGS] HanoverFist1970 [FROGS] Beta Testers 339 posts 2,016 battles Report post #8 Posted March 31, 2015 You want the staff to be friendly and approachable (and fair and impartial), then get mad and pull things out of their original context to bash them for it? They're only allowed to talk about things they're allowed to talk about.. I'd be asking why WG isn't letting people know enough of what is going on with known issues etc, not bashing the moderators and customer service staff... They're just following their company guidelines. Do you know how many jobs I've had in customer service where there was a gag order on certain subjects, or going to deep into what's considered company or trade secrets? Pretty much every job I had over the years in some form or another... I'd be putting the blame on the right people... The ones behind the scenes making the decisions, and controlling the flow of information from them through the mods to us.. I think this sums it up really. While I agree it would be nice to have all the info, Its simply unrealistic to expect it. IMHO. I do however enjoy the DEVs feeling comfortable enough to "cut up " with us occasionally in posts. 2 Share this post Link to post Share on other sites
137 TheSenmori Beta Testers 364 posts 248 battles Report post #9 Posted March 31, 2015 I think this sums it up really. While I agree it would be nice to have all the info, Its simply unrealistic to expect it. IMHO. I do however enjoy the DEVs feeling comfortable enough to "cut up " with us occasionally in posts. They don't need to give us all the info. All I want is for them to tell us that they have heard us and that they are taking our feedback into account. Right now we're telling them about a bunch of bugs and problems with the game and we get no response. Not even a "Ok, we understand. We are taking this into account." 1 Share this post Link to post Share on other sites
219 [VO_0V] kittikat Alpha Tester 427 posts 681 battles Report post #10 Posted March 31, 2015 They're community managers. They're managing the community. They pass down the info they're allowed to pass down when they know it and have something substantial to report on. Making changes to code, communicating to the devs and rewording concerns to be more technical, and getting actual feedback again from the devs isn't like flipping burgers at Burger King. You can't just tell them what you want and have it 2 minutes later. If they took the time to reply to each and every concern, they'd spend 100% of their time on the forums copying and pasting "ok, we got ya" over and over again instead of actually talking up the line, doing what they need to do. And then you'd complain that they spend too much time on the forums. I don't require them to hold my hand. You shouldn't either. Welcome to your obvious first time ever in a Beta Test. No, the Three Year World of Tanks Beta doesn't count. My god you're obnoxious. Share this post Link to post Share on other sites
135 [FROGS] HanoverFist1970 [FROGS] Beta Testers 339 posts 2,016 battles Report post #11 Posted March 31, 2015 They don't need to give us all the info. All I want is for them to tell us that they have heard us and that they are taking our feedback into account. Right now we're telling them about a bunch of bugs and problems with the game and we get no response. Not even a "Ok, we understand. We are taking this into account." The majority of info relevant to that is found in the known issues/update post. Other feedback may or may not warrant a reply , such as "system/item X needs to be this way" when it does they seem to reply in a informative and concise manner. A lack of reply in no way means it hasn't been considered or ignored. Share this post Link to post Share on other sites
934 Freecloud Alpha Tester, In AlfaTesters, Beta Testers 6,303 posts 6,957 battles Report post #12 Posted March 31, 2015 If they change anything, it definitely won't appear on the General Forums... Share this post Link to post Share on other sites
3 Wasserkaiser Beta Testers 18 posts 1,817 battles Report post #13 Posted March 31, 2015 (edited) Using DavidBowie as a scapegoat for your propaganda post is absolutely disgusting, especially when the quotes you pulled were from him just acting light-hearted as per his nature. I'm not going to say anything on how communication is between WoWS devs and testers are, because I honestly don't know. However what you posted hardly counts as "absolute" evidence and is purely misleading to me. Edited March 31, 2015 by Battleship_NewJersey 2 Share this post Link to post Share on other sites
137 TheSenmori Beta Testers 364 posts 248 battles Report post #14 Posted March 31, 2015 Using DavidBowie as a scapegoat for your propaganda post is absolutely disgusting, especially when the quotes you pulled were from him just acting light-hearted as per his nature. I'm not going to say anything on how communication is between WoWS devs and testers are, because I honestly don't know. However what you posted hardly counts as "absolute" evidence and is purely misleading to me. Thats all of his recent posts, besides the ones where he is just closing threads. Share this post Link to post Share on other sites
