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Kraayt

Subscription Popup is a PITA

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Every time I login to my account to adjust it or enter a code, the new subscription popup window occurs and obscures everything.   It doesn't go away for my browser and is impossible to work around.

I'm happy enough with my browser, certainly enough not to change it for the codes rewards currently dropping, before anyone suggests I change.

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think i know which popup your mean, shows for me when do the activate code. once was fine but every damn time is uncalled for ...

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4 hours ago, Lord_Slayer said:

same. and its easy to close as well

Not on my browser (Edge), damn thing keeps coming back and covering everything else....you cannot do anything else.  Click on it, close it, change screens it keeps popping back up before you can enter anything else.

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4 hours ago, Kraayt said:

Every time I login to my account to adjust it or enter a code, the new subscription popup window occurs and obscures everything.   It doesn't go away for my browser and is impossible to work around.

I'm happy enough with my browser, certainly enough not to change it for the codes rewards currently dropping, before anyone suggests I change.

Where previously I would blame greed for lack of service, now I have to call it incompetence … 

In what cosmic screwed up alternate reality can greed and incompetence happily coexist?

 

 

Bring on the Subs!

Edited by Commander_367
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1 hour ago, Commander_367 said:

Where previously I would blame greed for lack of service, now I have to call it incompetence … 

In what cosmic screwed up alternate reality can greed and incompetence happily coexist?

 

 

Bring on the Subs!

Same reality that you find ignorant a****** like yourself making comments like the above.

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11 minutes ago, Kraayt said:

Same reality that you find ignorant a****** like yourself making comments like the above.

Hey Little Man, 

It's not my fault your pop up keeps coming up and won't go away … 

That's on WG :)

Edited by Commander_367

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13 hours ago, Kraayt said:

Not on my browser (Edge), damn thing keeps coming back and covering everything else....you cannot do anything else.  Click on it, close it, change screens it keeps popping back up before you can enter anything else.

I use Chrome.

I find it better to eliminate pop-ups and other annoyances (ads, etc)

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11 hours ago, Commander_367 said:

Hey Little Man, 

It's not my fault your pop up keeps coming up and won't go away … 

That's on WG :)

My apologies.  I thought your comment was directed at me.  Again, my apologies for the reaction.

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2 hours ago, Kraayt said:

My apologies.  I thought your comment was directed at me.  Again, my apologies for the reaction.

Lol, 

I thought there was something wrong there 

np o7

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20 hours ago, Kraayt said:

Every time I login to my account to adjust it or enter a code, the new subscription popup window occurs and obscures everything.   It doesn't go away for my browser and is impossible to work around.

I'm happy enough with my browser, certainly enough not to change it for the codes rewards currently dropping, before anyone suggests I change.

Aloha,

Are you talking in game or on your browser on your desktop?

-Hapa

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1 hour ago, Hapa_Fodder said:

Aloha,

Are you talking in game or on your browser on your desktop?

-Hapa

Hi Hapa,

I can only speak for myself. Whenever I go to the website Prem Shop, I see this pop-up (no matter how many times I close it):

image.thumb.png.04bb3bfd5cbd300d106a91a0fc4e18c8.png

I'm guessing this is what Kraayt is referring to.

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20 minutes ago, henrychenhenry said:

Hi Hapa,

I can only speak for myself. Whenever I go to the website Prem Shop, I see this pop-up (no matter how many times I close it):

image.thumb.png.04bb3bfd5cbd300d106a91a0fc4e18c8.png

I'm guessing this is what Kraayt is referring to.

This bug has been around for over a month - plenty of people have mentioned it in other threads

Anybody who doesn't know about it by now doesn't care … obviously 

 

 

I never complained because I thought not being able to buy stuff was a good thing :)

Edited by Commander_367
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11 minutes ago, Commander_367 said:

This bug has been around for over a month … 

Anybody who doesn't know about it by now doesn't care … obviously 

 

 

I never complained because I thought not being able to buy stuff was a good thing :)

Funny, because this is literally the first time I have heard about it. I am actually drafting feedback about this up right now.

-Hapa

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19 minutes ago, Hapa_Fodder said:

Funny, because this is literally the first time I have heard about it. I am actually drafting feedback about this up right now.

-Hapa

Personally, I'm ambivalent - it's not really your job when it comes down to it … is it?

Let the marketing people figure it out when they look at their spreadsheets :)

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4 minutes ago, Commander_367 said:

Personally, I'm ambivalent - it's not really your job when it comes down to it … is it?

Let the marketing people figure it out when they look at their spreadsheets :)

No, I do not directly work on that stuff, because quite frankly that would be something I wouldn't want to do LOL.

HOWEVER, my job IS to interact with all you amazing people and feed your feedback (that is horrible English, but we'll go with it) up to the people that CAN affect a change, especially if something is especially broken.

Mahalo,

-Hapa

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8 minutes ago, Hapa_Fodder said:

No, I do not directly work on that stuff, because quite frankly that would be something I wouldn't want to do LOL.

HOWEVER, my job IS to interact with all you amazing people and feed your feedback (that is horrible English, but we'll go with it) up to the people that CAN affect a change, especially if something is especially broken.

Mahalo,

-Hapa

YOU are amazing … and I mean that in a good way :)

 

go for it.jpg

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3 hours ago, Hapa_Fodder said:

Aloha,

Are you talking in game or on your browser on your desktop?

-Hapa

Browser….the images HenryChenhenry  attached show it.   I am using Microsoft Edge for my browser.  When the subscription notification drops, it covers the previous screen with a opaque screen which prevents you from completing your original actions.   It continually reloads on closure.

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11 hours ago, Hapa_Fodder said:

Funny, because this is literally the first time I have heard about it. I am actually drafting feedback about this up right now.

-Hapa

People have been posting it about it repeatedly.

I posted a screenshot of it multiple times recently.

 

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On 3/27/2020 at 11:20 AM, henrychenhenry said:

Hi Hapa,

I can only speak for myself. Whenever I go to the website Prem Shop, I see this pop-up (no matter how many times I close it):

image.thumb.png.04bb3bfd5cbd300d106a91a0fc4e18c8.png

I'm guessing this is what Kraayt is referring to.

Yep.  And today, I went to see the Mainz release and I cannot get past this damn drop down...

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35 minutes ago, Kraayt said:

Yep.  And today, I went to see the Mainz release and I cannot get past this damn drop down...

I went to pop in a code this morning, and for the first time since it started, the code wasn't there. Maybe it was a one-day removal for April Fools' Day.

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