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cheshirebestshipfu

Can't login to the official game website

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This is a new bug for me, but as the title says I cannot login to the website. In fact I've not been able too for the last couple of days (I thought it might have been an issue of busy servers first so I decided to just wait a day). This is particularly vexing given that both the 14 days of free premium that WG is offering and the "King of the Sea" collection both require activating via the button prompt from the website; but in order to do so you must first login which I can't do. 

The first time I try to login, everything proceeds as normal, the Wargaming.net ID page loads, I enter my email & password and then do the 2nd authentication process via my phone, hit the login button and the screen loads and takes me back to the website, only it hasn't logged me in. If I try to login in further times afterwards the Wargaming.net ID page no longer comes up and the WoWs website page just refreshes itself and continues to prompt me to login, preventing me from activating any of the website prompts.

However, apparently I can log in to the forums, premium store and support pages. But even if I go back to website from any of these I will still be prompted to login whenever I try to do anything. I've never encountered an issue like this before and have logged in plenty of times of the time I've played this game. 

Has anyone had a similar issue before? Can anyone offer any advice or help to resolve this strange issue? 

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Clear your browser history, delete cookies. If that doesn't work try an alternate browser that you're not currently trying to log in with Chrome, Firefox, Explorer.  

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1 hour ago, HyPHerFaZe said:

If that doesn't work try an alternate browser that you're not currently trying to log in with Chrome, Firefox, Explorer.  

Good idea. Sady deleting the cookies and history hasn't resolved the issue for go to browser (Chrome), but I was able to successfully log in with another. So that seems to imply it's an issue with Chrome luckily, rather than my account. 

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Can confirm that I had the same problem.  Unable to log in with Chrome but ok with Firefox

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I suppose you could reinstall Chrome to see if that would fix the issue. You could also try for Chrome updates. That would be located under the 3 dots top right of browser. Then look under settings. You can also report the issue  from there. Anyway, I'm glad the browser swapping worked.  

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