Sorry to hear that, I checked your previous tickets and found that is not first time when you face some issues.
We try hard to prevent or fix any issue with the game. And we support our players 24/7. You may submit a ticket even with a small issue about any aspect in our games and we'll try to answer you asap.
I would recommend starting with some simple steps to fix this issue - here is standard list of what can be done to check game client fast:
If nothing changes, I would suggest submitting a ticket to our Support colleagues for further investigation. You'll need WGCheck report and other details for this.
These are simple steps to fix some issues without any help. They won't take more time than a couple of battles.
I hope this may help you. Please provide your feedback in this topic and we'll see what can be done next.
Thank you. And sorry for some inconvenience.