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Tigerspook

RESOLVED - I paid for premium time but it has not appeared on my account

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About 12 hours ago, I paid for premium time.  It still has not appeared on my account - in-game, my account is "standard".  This is odd, it should have been nearly instant.  What do I need to do?

Edited by Tigerspook

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Did you buy WG premium time (that works for all WG titles), or World of Warships premium time (that only works for WoWS, but offers higher rewards)?

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6 minutes ago, ExploratorOne said:

Did you submit a ticket to Player Support?

No.  I looked at the wows web site and didn't see a 'contact us'  tab, so I figured this was the place.

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8 minutes ago, desmo_2 said:

Did you buy WG premium time (that works for all WG titles), or World of Warships premium time (that only works for WoWS, but offers higher rewards)?

ok, I looked into this and the mystery is solved.  I bought WoT premium. I don't play it and don't intend to. This'll be a pain to fix, lol

Edited by Tigerspook

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5 minutes ago, Tigerspook said:

ok, I looked into this and the mystery is solved.  I bought WoT premium. I don't play it and don't intend to. This'll be a pain to fix, lol

I’m sure if you put in a ticket they will fix it

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2 minutes ago, gmrbull said:

I’m sure if you put in a ticket they will fix it

I looked again and saw the player support tab, so I am doing it now.

Thank you all.

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4 hours ago, Tigerspook said:

ok, I looked into this and the mystery is solved.  I bought WoT premium. I don't play it and don't intend to. This'll be a pain to fix, lol

 

4 hours ago, gmrbull said:

I’m sure if you put in a ticket they will fix it

This, as long as you don't log into WoT they will refund the money or simply switch your time to WoWS.

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