38 Tigerspook Members 203 posts 5,549 battles Report post #1 Posted February 1, 2020 (edited) About 12 hours ago, I paid for premium time. It still has not appeared on my account - in-game, my account is "standard". This is odd, it should have been nearly instant. What do I need to do? Edited February 1, 2020 by Tigerspook Share this post Link to post Share on other sites
802 [LOU1] ExploratorOne Members 4,227 posts 12,518 battles Report post #2 Posted February 1, 2020 Did you submit a ticket to Player Support? Share this post Link to post Share on other sites
3,339 [O_O] desmo_2 Members 6,898 posts 16,536 battles Report post #3 Posted February 1, 2020 Did you buy WG premium time (that works for all WG titles), or World of Warships premium time (that only works for WoWS, but offers higher rewards)? 1 Share this post Link to post Share on other sites
38 Tigerspook Members 203 posts 5,549 battles Report post #4 Posted February 1, 2020 6 minutes ago, ExploratorOne said: Did you submit a ticket to Player Support? No. I looked at the wows web site and didn't see a 'contact us' tab, so I figured this was the place. Share this post Link to post Share on other sites
38 Tigerspook Members 203 posts 5,549 battles Report post #5 Posted February 1, 2020 (edited) 8 minutes ago, desmo_2 said: Did you buy WG premium time (that works for all WG titles), or World of Warships premium time (that only works for WoWS, but offers higher rewards)? ok, I looked into this and the mystery is solved. I bought WoT premium. I don't play it and don't intend to. This'll be a pain to fix, lol Edited February 1, 2020 by Tigerspook Share this post Link to post Share on other sites
94 [SSBN] gmrbull [SSBN] Members 384 posts 8,484 battles Report post #6 Posted February 1, 2020 5 minutes ago, Tigerspook said: ok, I looked into this and the mystery is solved. I bought WoT premium. I don't play it and don't intend to. This'll be a pain to fix, lol I’m sure if you put in a ticket they will fix it Share this post Link to post Share on other sites
38 Tigerspook Members 203 posts 5,549 battles Report post #7 Posted February 1, 2020 2 minutes ago, gmrbull said: I’m sure if you put in a ticket they will fix it I looked again and saw the player support tab, so I am doing it now. Thank you all. Share this post Link to post Share on other sites
2,049 [WDS] clammboy [WDS] Members 4,083 posts 11,788 battles Report post #8 Posted February 1, 2020 Just don't play any games in WOT till you fix it . Share this post Link to post Share on other sites
8,454 [GWG] BrushWolf [GWG] Supertester 27,460 posts 14,821 battles Report post #9 Posted February 1, 2020 4 hours ago, Tigerspook said: ok, I looked into this and the mystery is solved. I bought WoT premium. I don't play it and don't intend to. This'll be a pain to fix, lol 4 hours ago, gmrbull said: I’m sure if you put in a ticket they will fix it This, as long as you don't log into WoT they will refund the money or simply switch your time to WoWS. Share this post Link to post Share on other sites
