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Ariokk

Cannot access Armory, Premium Shop or Clan panel

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Every time I try to open one of these screens I get the loading icon and when that disappears, there is a blank space where there should be the panel I selected

 

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Supertester
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Things to do.

1) Shut the client down and restart it.

2) Remove any mods if you have them.

3) If those don't work start a support ticket.

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5 minutes ago, BrushWolf said:

Things to do.

1) Shut the client down and restart it.

2) Remove any mods if you have them.

3) If those don't work start a support ticket.

These I have tried, unfortunately

 

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If this is the same issue, maybe try this.

Quote

Hello Commander,

In order to solve the in-game browser problem please try the following:

1) Clear the in-game browser cache:
- close the game;
- proceed to the \World_of_Warships\profile\cef_cache
- delete all the contents of the cef_cache folder.

2) In case the problem persists try this:
- find the \World_of_Warships\res\engine_config.xml file in your game folder;
- open it with Notepad;
- find the following string:
<hardwareAcceleration>auto</hardwareAcceleration>
- change it to <hardwareAcceleration>false</hardwareAcceleration>
- save changes, run the game and check if you are able to access the Armory and Inventory through the in-game browser.

Tell us how it goes.

 

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The second option worked. Thank you so much for finding this. I'd almost given up on an in game solution. You're a life saver. :-)

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I've had the same problem for the past few patches.  The normal fixes people post do not seem to work for me.  Only thing that seems to work is to run an adware program like ccleaner and restart.

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5 hours ago, Hawk7389 said:

I've had the same problem for the past few patches.  The normal fixes people post do not seem to work for me.  Only thing that seems to work is to run an adware program like ccleaner and restart.

try the second option suggested by rollingonut. It worked for me

 

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3 hours ago, Ariokk said:

try the second option suggested by rollingonut. It worked for me

 

I've tried it multiple times, never has seemed to fix it in my case.

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i'm sorry to hear that. I don't know what changing that line in the script does, but it worked. Hope you find and answer

 

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I'm having the same issue (or at least something similar) and I have discovered that if I press the windows key then the screen immediately updates,  I have to make a selection, hit the windows key twice and then I can proceed.

Weird but works for me.

Regards

WhiteCoatClubber

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