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Umbaretz

PSA: server problems on Sunday, 22nd compensation.

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Greetings, commanders!

There were some server problems last Sunday - for a short time players couldn't get into battle.
Right now we're investigating affected players and will issue a compensation for them until the end of this week.

We are sorry for the inconvenience.

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7 hours ago, Umbaretz said:

Greetings, commanders!

There were some server problems last Sunday - for a short time players couldn't get into battle.
Right now we're investigating affected players and will issue a compensation for them until the end of this week.

We are sorry for the inconvenience.

Will the compensation also be for those that were trying to play and got crashed out of the battle by the server?

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Where is the link/site for compensation?

Edited by destawaits

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Thanks for the heads up. I posted about it on Tuesday, but the general response I got from players was to stop whining. 

 

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So what is the compensation?  Above, one said a "camo".  Which one and number if that is the case?

vr,

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So I just heard about this and was one of the ones affected (making forum posts and even a support ticket).  This is the first I've heard about compensation.  Did I miss the window?

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On 9/25/2019 at 3:58 AM, Umbaretz said:

Greetings, commanders!

There were some server problems last Sunday - for a short time players couldn't get into battle.
Right now we're investigating affected players and will issue a compensation for them until the end of this week.

We are sorry for the inconvenience.

@Umbaretz    Where can this compensation be accessed you never said?

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2 minutes ago, shadowsrmine said:

@Umbaretz    Where can this compensation be accessed you never said?

I received an email on the subject.

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