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Gneisenau013

Update 0.8.6 - Bugs Report

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Ahoy Fleet!

The Update 0.8.6 is here, so please provide any bug reports you may encounter here. 

Please also check our little guide on how to report a bug here: 

Spoiler

If you're fairly certain you've encountered a bug, we'd like to encourage you to submit it to the Game Support section of the WoWS ticket queues, within a section where bugs are asked for, or to create a post within this sub-forum.

 

Remove your mods and try again before sending in a bug report as mods tend to be the culprit. 

 

I do ask that you please provide any and all information that you can when reporting an issue. 

 

Something that I have noticed that really helps in tracking this sort of thing is if you fill out the following information: 

Issue: This is where you should explain the problem that you're having.

Expected Result: Tell us what should be happening.
How to Replicate: Give us exampleson
 how to reproduce this bug.
Screenshots/Replay/Supporting Info: Screenshots and Replays go a long way, so having this ready to go will really help. 

 

Just some friendly reminders of what a bug is NOT:

An aspect of game design that you disagree with ("This ship needs to be buffed" "That ship needs to be nerfed" "The ocean is the wrong shade of blue")
Items that you feel are missing from your account (almost always this is a problem with your payment method for premium stuff or an interface confusion for the rest)
Historical Inaccuracies
Issues related to your installed mods. - Remove your mods, if you gave any, and try again before sending in a bug report as mods tend to be the culprit.
We reserve the right to add to this list :trollface :
 

Forgot to mention, Remove your mods and try again before sending in a bug report as mods tend to be the culprit. 

For each report Please make sure to attach WG Check tool report to your reports! That will help us to better understand the nature of the issue you're experiencing.

You can find the instructions on how to use that tool here: 

Spoiler

Below I have included a download link to our WG Check tool. This diagnostic tool can be used for World of Tanks, World of Warships, and World of Warplanes.

This tool can be used as a way to run a diagnostic check on your game client, check to see if you're missing any game files (it will try and repair them if possible), and to gather necessary information our support team might need to address any tech/bug related issues. 

Once you have downloaded it, open the zip file and run the WGCheck.exe. After it has launched, please select the World of Warships icon and locate its directory. The default location is **C:\Games\World_of_Warships**

- Check the box labeled, *Add game client to the firewall exceptions*.

- Check the box labeled, *Extended network diagnostics*.

- Start the integrity check by selecting the orange *Start Diagnostics* button.

Be patient, it will take some time to finish.

In many instances, this should repair or at the very least diagnose what issue you may be having. 

If it doesn't resolve your issue, then I would like to ask that you please submit a support ticket to our CS team and please send us the WGCheck log that generates after the program has completed its check.

If the file size is too large for the support system, you may have to place it within a .zip file.

Lastly, if you have any mods installed on your PC, please remove them and run the check tool again (check your game client as well to see if removing the mod helped) before sending your info to us here in support. 

If you're trying to report any technical issue, please make sure to attach WG Check report to your posts. 

If you'd like to leave feedback on the latest content or updates, you can drop them here!

 

 

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I have this bug in the game right after installing the new update, where when I try to adjust my rudder sometimes with A and D keys, the ding sound that I changed my engine power is played(when pressing W or S key), even though I did not press those buttons and the engine power remains the same as before.

WoWS_report.wgc

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In 8.6 the summary results page (personal results, team summary, detailed report, credits) does not show up; I  am taken directly back to port. I cannot access results from port and am given a message that detailed results are not available.

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My Bug is obviously the most important. Something is broken with the "RNG LUCK" generator. When AUTO opening over 30 premium containers I did not get a single French Destroyer bonus mission. RNGesus is out to get me, 10% W/R here I come.

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on after battle credits & xp screen, before it showed non premium on left and premium on right. and would highlite which ever you had, now both sides show premium

also when click news from inside game get web server unavailable msg

wowsnews.png

wowsresults.png

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4 hours ago, UraraShiraishi said:

I have this bug in the game right after installing the new update, where when I try to adjust my rudder sometimes with A and D keys, the ding sound that I changed my engine power is played(when pressing W or S key), even though I did not press those buttons and the engine power remains the same as before.

WoWS_report.wgc

Was this a one-time occurrence or were you able to replicate it?

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2 hours ago, hr9275 said:

In 8.6 the summary results page (personal results, team summary, detailed report, credits) does not show up; I  am taken directly back to port. I cannot access results from port and am given a message that detailed results are not available.

Try closing the client and logging back in to re-establish the connection.

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7 minutes ago, Ozium said:

on after battle credits & xp screen, before it showed non premium on left and premium on right. and would highlite which ever you had, now both sides show premium

Does this happen every time after battle?

Can you share a screenshot?

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This happens to me as well and that is consistent the last 3 games. It is the noise the game makes when you change throttle or press the Q or E key happens when not pressing those buttons. It is when using the A, D, keys and if you hold them down longer than a few seconds it makes that noise and also when you hold down the button then release it.

 

*updated* 

You can clearly hear it when the collision avoidance sound is activated.

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3 minutes ago, Gneisenau013 said:

Does this happen every time after battle?

Can you share a screenshot?

yup, added SS's

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also not sure what's up with daily mission's, doesn't seem to start or have and rewards or requirements. even when had random battles selected didn't work

 

wowsmission.png

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First 2 battles no issuers, then suddenly third battle, if going in straight line, it will shift me to far right or left turn.  

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6 minutes ago, Ozium said:

also not sure what's up with daily mission's, doesn't seem to start or have and rewards or requirements

 

wowsmission.png

The Daily Missions require a Tier V+ ship to complete. Once you unlock Tier V ships, you will be able to start progress on the Daily Missions.

Regarding the Premium Time on both tabs on the results screen, try closing the client and relaunching to see if it persists.

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Gneisenau, heres an image of what hr9275 is talking about. I've done 2 integrity checks and no issues were found. This is still ongoing for me.

wows 8.6.0 game result bug.jpg

Edited by IKECVBG
added 2nd image

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37 minutes ago, Gneisenau013 said:

The Daily Missions require a Tier V+ ship to complete. Once you unlock Tier V ships, you will be able to start progress on the Daily Missions.

then shouldn't it say tier 5+ ???  and really having the battle button below it presable when can't do mission just makes matters worse ...

 

40 minutes ago, Gneisenau013 said:

Regarding the Premium Time on both tabs on the results screen, try closing the client and relaunching to see if it persists.

same after restart

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2 hours ago, Gneisenau013 said:

Try closing the client and logging back in to re-establish the connection.

This does not fix it. Results page still does not show up

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The volume slider for in port music is non functional when using the "User Music" option. The slider for in game volume controls both in game and in port music. This has been broken since 8.1.

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I noticed this on the PTS as well. at random points during games, I hear the sound of someone hitting "Q" and "E" turning the rudder, and the sound of someone hitting "W" and "S" to change engine speed. Also, at one point, the torp warning went off even though no torps were even close to hitting me.

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6 hours ago, Zarnicolas said:

First 2 battles no issuers, then suddenly third battle, if going in straight line, it will shift me to far right or left turn.  

This, except for planes. Flying in a straight line, all of a sudden they would act as if they hit the edge of the map. Not the most fun during an attack run.

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7 hours ago, Condor_Legion said:

This happens to me as well and that is consistent the last 3 games. It is the noise the game makes when you change throttle or press the Q or E key happens when not pressing those buttons. It is when using the A, D, keys and if you hold them down longer than a few seconds it makes that noise and also when you hold down the button then release it. 

I have something similar happening with Q and E keys.  When I have the rudder locked over, say hard to port, and tap 'E' twice to (theoretically) zero the rudder, my rudder will suddenly lock in the hard to starboard position.  It seems to be happening about a third of the time I use the Q / E commands.

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Reset all my game settings back to default, and even had me choose what server I want to play on. I use steam so this was very weird. I still am trying to replicate my old settings which were in a sweet spot for me.

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[NOT A BUG, [edited] DECEPTIVE IN-GAME DESCRIPTION]

Edited by OceanHavoc

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Not crediting Lexington for Symbol of France. After 2 battles, symbol remains on carousel and not credited with tokens.

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