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rocksock2

Game crash : Unhandled exception

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Ive been getting the same crash recently and cant seem to figure it out.

all drivers are up to date as far as i can tell.

Ive also tried the preferences.xml delete from this post with no success. https://forum.worldofwarships.eu/topic/73297-fixed-game-crashes-on-startup-big-world-client-has-encountered-an-unhandled-exception/

Heres my most recent crash log;

Application C:/Program Files (x86)/Steam/steamapps/common/World of Warships/bin/1299830/WorldOfWarships.exe crashed 02.01.2019 at 10:34:59

Message:
Unhandled exception

Hash: 38396
EIP: 0x000000000138324C

Current thread #5840 native trace:
(0) : WorldOfWarships.exe!0x0138324C
(0) : WorldOfWarships.exe!0x0138415A
(0) : WorldOfWarships.exe!0x012A0B5B
(0) : WorldOfWarships.exe!0x01284CD9
(0) : WorldOfWarships.exe!0x01286265
(0) : WorldOfWarships.exe!0x012877F1
(0) : WorldOfWarships.exe!0x011B2003
(0) : WorldOfWarships.exe!0x012243DE
(0) : WorldOfWarships.exe!0x0118EC98
(0) : WorldOfWarships.exe!0x0118CBF3
(0) : WorldOfWarships.exe!0x01123D47
(0) : KERNEL32.DLL!0x76550179

System info:
    OS Name: Windows 8.1
    OS Version: 6.6 
    OS Architecture: x86_64


Memory info:
    Virtual memory: 2729380Kb/4194176Kb (66%)
    Working set (process physical memory): 2178752Kb/4194176Kb (51%)
    Commit charge (working set + process page file usage): 2221704Kb/4194176Kb (52%)
    Global physical memory: 6498140Kb/66987728Kb (9%)
    Global commitable memory (physical + pagefile): 10940304Kb/76949200Kb (15%)


System info:
APPLICATION = DISPLAYDEVICE 0 = \\.\DISPLAY1, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 1 = \\.\DISPLAY2, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 2 = \\.\DISPLAY3, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 3 = \\.\DISPLAY4, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1


any ideas?

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16 minutes ago, rocksock2 said:
Spoiler

 

Ive been getting the same crash recently and cant seem to figure it out.

all drivers are up to date as far as i can tell.

Ive also tried the preferences.xml delete from this post with no success. https://forum.worldofwarships.eu/topic/73297-fixed-game-crashes-on-startup-big-world-client-has-encountered-an-unhandled-exception/

Heres my most recent crash log;

Application C:/Program Files (x86)/Steam/steamapps/common/World of Warships/bin/1299830/WorldOfWarships.exe crashed 02.01.2019 at 10:34:59

Message:
Unhandled exception

Hash: 38396
EIP: 0x000000000138324C

Current thread #5840 native trace:
(0) : WorldOfWarships.exe!0x0138324C
(0) : WorldOfWarships.exe!0x0138415A
(0) : WorldOfWarships.exe!0x012A0B5B
(0) : WorldOfWarships.exe!0x01284CD9
(0) : WorldOfWarships.exe!0x01286265
(0) : WorldOfWarships.exe!0x012877F1
(0) : WorldOfWarships.exe!0x011B2003
(0) : WorldOfWarships.exe!0x012243DE
(0) : WorldOfWarships.exe!0x0118EC98
(0) : WorldOfWarships.exe!0x0118CBF3
(0) : WorldOfWarships.exe!0x01123D47
(0) : KERNEL32.DLL!0x76550179

System info:
    OS Name: Windows 8.1
    OS Version: 6.6 
    OS Architecture: x86_64


Memory info:
    Virtual memory: 2729380Kb/4194176Kb (66%)
    Working set (process physical memory): 2178752Kb/4194176Kb (51%)
    Commit charge (working set + process page file usage): 2221704Kb/4194176Kb (52%)
    Global physical memory: 6498140Kb/66987728Kb (9%)
    Global commitable memory (physical + pagefile): 10940304Kb/76949200Kb (15%)


System info:
APPLICATION = DISPLAYDEVICE 0 = \\.\DISPLAY1, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 1 = \\.\DISPLAY2, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 2 = \\.\DISPLAY3, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 3 = \\.\DISPLAY4, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1


any ideas?

 

 

We have checked the report - not enough information to suggest certain actions, sorry.  
Please make a standart check in Steam. If it doesn't help you'll need to create WGCheck report and send it to the Support in the ticket. Plus write there some details about the issue. Copy this error also. 

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Interesting I am having the same issue. I have two monitors with WoWs running on my first monitor. Never had an issue before this patch.

Application E:/World_of_Warships/WorldOfWarships.exe crashed 02.02.2019 at 14:52:46

Message:
Unhandled exception

Hash: 38396
EIP: 0x000000000123D8C0

Current thread #19168 native trace:
(0) : WorldOfWarships.exe!0x0123D8C0
(0) : WorldOfWarships.exe!0x01AA7789
(0) : WorldOfWarships.exe!0x01AA96F3
(0) : WorldOfWarships.exe!0x01AA565F
(0) : WorldOfWarships.exe!0x01AA8397
(0) : WorldOfWarships.exe!0x012B02D9
(0) : WorldOfWarships.exe!0x01AA84DE
(0) : WorldOfWarships.exe!0x01ABC482
(0) : WorldOfWarships.exe!0x0188A513
(0) : WorldOfWarships.exe!0x0188569A
(0) : WorldOfWarships.exe!0x015A2144
(0) : WorldOfWarships.exe!0x016143DE
(0) : WorldOfWarships.exe!0x0157EC98
(0) : WorldOfWarships.exe!0x0157CBF3
(0) : WorldOfWarships.exe!0x01513D47
(0) : KERNEL32.DLL!0x75680179

System info:
    OS Name: Windows 8.1
    OS Version: 6.6
    OS Architecture: x86_64


Memory info:
    Virtual memory: 2602672Kb/4194176Kb (63%)
    Working set (process physical memory): 2206132Kb/4194176Kb (52%)
    Commit charge (working set + process page file usage): 2273504Kb/4194176Kb (54%)
    Global physical memory: 11843636Kb/33487340Kb (35%)
    Global commitable memory (physical + pagefile): 19370252Kb/38468076Kb (51%)

 


System info:
APPLICATION = DISPLAYDEVICE 0 = \\.\DISPLAY1, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 1 = \\.\DISPLAY2, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 2 = \\.\DISPLAY3, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1
DISPLAYDEVICE 3 = \\.\DISPLAY4, NVIDIA GeForce GTX 1080 Ti, PCI\VEN_10DE&DEV_1B06&SUBSYS_36021462&REV_A1

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Im crashing all the time also. Didn't happen till the last update

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3 hours ago, surfnc13 said:

I have a gtx 970 and same crash so its not 1080 related

What game resolution you play at? 4k? 2k? 1080P?

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I went so far to reinstall the application. Removed preferances.xml and even disabled my anti-virus. the same issue still crashing. My WG support ticket is over one day old and still no answer. They must be swamped with tickets. Must be a lot more with technical issues.

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Anyone get a response from WG support on this. My ticket is two days old with no response so far. This painting a picture the support staff is getting swamped with support tickets.

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[AMERI]
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I`m on a Mac and get this..

Application C:/Games/World_of_Warships/worldofwarships.exe crashed 01.28.2019 at 20:41:02

Message:
Unhandled exception

Hash: 22135
EIP: 0x000000007BC4B718

Current thread #193 native trace:
(0) : ntdll.dll!0x7BC4B718
(0) : !0x002E000F
(0) : worldofwarships.exe!0x00D50D2E
(0) : worldofwarships.exe!0x006242C0
(0) : worldofwarships.exe!0x00D53059
(0) : worldofwarships.exe!0x00D525E6
(0) : worldofwarships.exe!0x00CAD828
(0) : worldofwarships.exe!0x00CAF21B
(0) : worldofwarships.exe!0x00CAFDFA
(0) : worldofwarships.exe!0x00C7FAC4
(0) : worldofwarships.exe!0x00C7FC04
(0) : worldofwarships.exe!0x00C80979
(0) : worldofwarships.exe!0x00C80834
(0) : worldofwarships.exe!0x00D74678
(0) : worldofwarships.exe!0x00D748D1
(0) : worldofwarships.exe!0x00BD1564
(0) : worldofwarships.exe!0x00516E2B
(0) : worldofwarships.exe!0x008FB164
(0) : worldofwarships.exe!0x009043FB
(0) : ntdll.dll!0x7BC6ED2C
(0) : ntdll.dll!0x7BC70E4D
(0) : ntdll.dll!0x7BC6ECF2
(0) : ntdll.dll!0x7BC79350
(0) : !0xA75A14D5

System info:
    OS Name: Windows 7
    OS Version: 6.6 SP1
    OS Architecture: x86


Memory info:
    Virtual memory: 64Kb/4192191Kb (1%)
    Working set (process physical memory): 2974916Kb/4192191Kb (70%)
    Commit charge (working set + process page file usage): 4192260Kb/4192191Kb (100%)
    Global physical memory: 6637668Kb/16777215Kb (39%)
    Global commitable memory (physical + pagefile): 6637668Kb/16777216Kb (40%)

 


System info:
COMPUTERNAME = Ja-iMac
APPLICATION =
4 PROCESSOR(S) = 0 - 6 2a07
DISPLAYDEVICE 0 = \\.\DISPLAY1, Wine Display Adapter, PCI\VEN_0000&DEV_0000

Any help?

 

 

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Same here. Any fix?

 

pplication C:/Games/World_of_Warships_NA/bin64/WorldOfWarships64.exe crashed 05.24.2020 at 13:31:23

Message:
Unhandled exception

Hash: 347
EIP: 0x0000000063AF283D

Current thread #104 native trace:
(0) : nvwgf2umx.dll!0x00007FFB63AF283D
(0) : nvwgf2umx.dll!0x00007FFB63A5C843
(0) : nvwgf2umx.dll!0x00007FFB63A5C8CF
(0) : nvwgf2umx.dll!0x00007FFB63991AE1
(0) : nvwgf2umx.dll!0x00007FFB638E0F9A
(0) : nvwgf2umx.dll!0x00007FFB636E404A
(0) : nvwgf2umx.dll!0x00007FFB6434FC82
(0) : nvwgf2umx.dll!0x00007FFB642CC18B
(0) : nvwgf2umx.dll!0x00007FFB6389B639
(0) : nvwgf2umx.dll!0x00007FFB636BB976
(0) : nvwgf2umx.dll!0x00007FFB639736E5
(0) : nvwgf2umx.dll!0x00007FFB63A10897
(0) : nvwgf2umx.dll!0x00007FFB647C62CC

System info:
    OS Name: Windows 10 or later
    OS Version: 10.10 
    OS Architecture: x86_64


Memory info:
    Virtual memory: 10965956Kb/137438953344Kb (1%)
    Working set (process physical memory): 3609696Kb/16726984Kb (21%)
    Commit charge (working set + process page file usage): 5619356Kb/19741640Kb (28%)
    Global physical memory: 7594764Kb/16726984Kb (45%)
    Global commitable memory (physical + pagefile): 13151352Kb/19741640Kb (67%)


System info:
APPLICATION = DISPLAYDEVICE 0 = \\.\DISPLAY1, NVIDIA GeForce GTX 1080, PCI\VEN_10DE&DEV_1B80&SUBSYS_85AA1043&REV_A1
DISPLAYDEVICE 1 = \\.\DISPLAY2, NVIDIA GeForce GTX 1080, PCI\VEN_10DE&DEV_1B80&SUBSYS_85AA1043&REV_A1
DISPLAYDEVICE 2 = \\.\DISPLAY3, NVIDIA GeForce GTX 1080, PCI\VEN_10DE&DEV_1B80&SUBSYS_85AA1043&REV_A1
DISPLAYDEVICE 3 = \\.\DISPLAY4, NVIDIA GeForce GTX 1080, PCI\VEN_10DE&DEV_1B80&SUBSYS_85AA1043&REV_A1


 

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clear your shader cache

 

then send dubs

Edited by rep0

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On 5/30/2020 at 4:04 AM, rep0 said:

clear your shader cache

 

then send dubs

Hi man,not sure how to do this. Can you show more details?

On 6/1/2020 at 11:09 PM, foodprinter said:

Have you got any support response guys? 

Not really. Submitted several tickets for WOW, WOT. same error but no fix. WG  check and OP reset not helping.

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On 6/1/2020 at 11:09 PM, foodprinter said:

Have you got any support response guys? 

wgc report attached. 

An error occurred while opening ports: HResult: 0X8007002...

Not sure what it is and how to fix.

WoWS_report.wgc

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