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Admiralsinksalot

Crashes after patching.

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I am trying to load into a game and it crashes every time. I started a new game, and before i could load into the battle my game crashed completely. I did this 3 times,  I can't get in yet.

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[OPRAH]
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Run the integrity check! If that doesn't help put in a support ticket. Try Razer Cortex game booster also! I use it and it helps. Now most problems I encounter are due to this nursing home resident community wi fi I am on and I have no control over that nor can I afford my own service.

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i ran the checks and tried to reset but nothing worked, i am currently in the middle of a re-install.  i decided to uninstall it and reinstall maybe that will work. nothing else did.

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[WOLF4]
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If the re-install doesn't help, wait until tomorrow after 7.12 drops and see if it fixes it.

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[JBY]
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Same issue here as well. I never get into the game, just stuck in the lobby and then it crashes. 3 times it happened and now I am pink shipped when I never got in.

  • Funny 1

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I am still having this problem.  I had 12 battle penalty at one point, i worked it down to 8 and now i'm crashing again only this time its in co-op mode cause i'm restricted from randoms BECAUSE I CRASHED AFTER UPDATING. i dont understand this, i can't get out of the restrictions because i am crashing under them. i'm super pissed about this. it's rediculous to treat customers this way.

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[WOLF8]
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Yup, I just crashed twice.

Entered a Coop battle, and BAM! Game crash.

I guess no WoWs for me tonight... oh well. :/

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[LMBZ]
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I just tried to play a battle with a CV and this happened to me. I suspect I have a very pissed team right now!

 

Please let us know when this issue is fixed! I'm reluctant to play until I know I won't just crash upon the game load screen. I suspect I already have a penalty from the one game I just crashed in.

Edited by WWIIJunkie
Added info

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[LMBZ]
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20 minutes ago, WWIIJunkie said:

I just tried to play a battle with a CV and this happened to me. I suspect I have a very pissed team right now!

 

Please let us know when this issue is fixed! I'm reluctant to play until I know I won't just crash upon the game load screen. I suspect I already have a penalty from the one game I just crashed in.

I just attempted a co-op battle, this time with an Icarus.

Shortly after entering the queue...when the game load screen is supposed to pop up, it crashed again.

This needs a fix. :(

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10 hours ago, WWIIJunkie said:

I just tried to play a battle with a CV and this happened to me. I suspect I have a very pissed team right now!

 

Please let us know when this issue is fixed! I'm reluctant to play until I know I won't just crash upon the game load screen. I suspect I already have a penalty from the one game I just crashed in.

I contacted support and they seem to think it is my computer or internet. I've played 2000 battles with no problems until yesterday.  I am now pink shipped for 7 battles. They won't remove it even though I explained this is happening to other players.  If I was AFK then how the heck did I get a screenshot of the battle going on and me in limbo. *insert face palm*

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im trapped under a 15 game penalty at the moment. i submitted a ticket to see if they can help, every time i get a few games into the penalty i get pushed further when the next crash happens and new penalty arrives.

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This is the reply that I received:

 

Dear tyme2play69,

Thank you for contacting Wargaming Support.

In the Update 0.7.4. a new system for preventing misconduct in battle has been introduced. You can read additional info about the system at the link: https://worldofwarships.com/en/news/gamestuff/anti-abuse-system/

Starting from this update, the players can get a warning or a prohibition to the game due to one of the variants of the unsportsmanlike behavior as:

1. Inactivity in battle;
2. Damage Caused to Allies/Destroying an Allied Ship;
3. Fleeing the Battlefield.

A player who has received a warning or a prohibition will receive a "Mirror" damage if he begins to damage the allies. The inclusion of "Mirror" damage does not depend on why the player has received a warning or a prohibition.

Any technical problems or internet issues cannot justify the violation. Unfortunately, we cannot interfere in this system and delete a restriction from a player's account, the applied measures are not appealable.

We understand that the system for preventing violations requires constant developments. Thus, we will adjust the system settings in the future, depending on player behavior, in order to make the system better and fairer.

On the other question you will receive an answer from the responsible specialist, please wait.

-----------------------------------------------------------------------------------

 

If we are sitting there looking at a screen with ships being sunk and we are not in the water, we are not AFK, yet we receive a penalty because of technical problems. Over 100 MB fast speed and they say it might be my internet.

 

WOW lobby.PNG

Edited by tyme2play69
WRONG PHOTO

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[ECCHI]
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Got the same problem as well, integrity verification didn't help but reinstalling did. 

yea.....I'm now deadlocked in coop for 9 games =.= and I only afked in three games (One random, one operation and one coop)

SERIOUSLY WHO THE F_CK REPORT PEOPLE IN COOP?! 

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tyme2play, what version of the game do you use? Like, did you get it from microsoft store or steam?  I got a reply saying that people from these sources are having crashes with T8 and 9 ships.  I notice every time I try to look at my Tier 8 NC i crash out of the game. just looking at it in the harbor. 

I wonder if I was to delete the game and download it from this site if it would make the difference?

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[WOLFA]
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Similar problem here. Two games in a row now where the screen has frozen mid match and my ship has sailed away from my screen. Minimap info is all mashed up in top left corner. Also the game won't shut down. I have to go to Task Manager and force close it. Is this a common bug after the patch? Also who knows how to run the Integrity check?

Edited by Barazzuolio

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5 hours ago, Admiralsinksalot said:

tyme2play, what version of the game do you use? Like, did you get it from microsoft store or steam?  I got a reply saying that people from these sources are having crashes with T8 and 9 ships.  I notice every time I try to look at my Tier 8 NC i crash out of the game. just looking at it in the harbor. 

I wonder if I was to delete the game and download it from this site if it would make the difference?

I am using the app off Windows Store.  I uninstalled it. I downloaded the game through War Gaming and going to see if that works.  My highest ship is T-VII

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15 hours ago, tyme2play69 said:

I am using the app off Windows Store.  I uninstalled it. I downloaded the game through War Gaming and going to see if that works.  My highest ship is T-VII

I did the same thing, I didn't uninstall it, but downloaded the other program to test. I did not crash anymore, and i was able to grind through the 20 game penaltys i had received fairly quickly.  After that I got this reply this morning :

Greetings ,

Since this warning was received because of the game crash, we removed a bad rating. Your rating was restored to normal.

Our inactive penalty system was implemented in the 0.7.4 patch. This system was set in place to discourage players from leaving games early (before their ship was destroyed), forcing their allies to fight without their perfectly operational ship. The warning received was issued by this new automated system.

The system handles unintentional disconnects and other non-deliberate disconnect issues similarly from purposeful desertion. If your disconnection was the result of a game crash or a connection issue, there is no need to worry as the system only takes action if a player consistently leaves battles early. However, in order to prevent players from abusing this system to avoid the penalty, all incidents of leaving battle are recorded so all players will receive a warning for the occasional disconnect. As long as these issues do not happen consistently there is no need to worry.

More information can be found here: [https://worldofwarships.com/en/news/development/update-074/]
 

Wasnt sure if this would help  you or not, I worked the whole penalty through before this happened lol.  submit a ticket if you need to.

 

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I am going to continue to use the game downloaded from Wargaming. It seems to run better.  I did get this from support:

 

Hello, tyme2play69.
Thank you for contacting customer service.

At the moment, players who use the Steam and Microsoft Store versions of the game may have crashes when loading the 8-10 lvl ships models.
Our developers are aware of this issue and are looking into solving it.
We are working to rectify this problem as fast as we can.
We apologize for any inconvenience this can cause.

Regarding the penalties, please wait for the answer from the relevant department.

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