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zippychippy

Still no t-61

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11 hours ago, zippychippy said:

Hey Wg isn’t six days a little long to respond to a ticket?

If you send it to support don't add anything to it or send another one. Because it will move your ticket to the end of the queue. 
Wait the answer and don't worry. 

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5 hours ago, turbo07 said:

If you send it to support don't add anything to it or send another one. Because it will move your ticket to the end of the queue. 
Wait the answer and don't worry. 

They said they would investigate it 6 days ago. It’s something easily confirmed. So this situation is unacceptable. But to be honest, WG has to more to lose than I do 

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14 hours ago, zippychippy said:

They said they would investigate it 6 days ago. It’s something easily confirmed. So this situation is unacceptable. But to be honest, WG has to more to lose than I do 

Please send me your ticket #, I'll figure out what could be the matter of delay.

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25 minutes ago, turbo07 said:

Please send me your ticket #, I'll figure out what could be the matter of delay.

2627212

TY

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1 hour ago, zippychippy said:

2627212

TY

t-61 has been delivered to your port already. Thanks for waiting!

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TY for listening and taking care of this. I hated to complain in the forums but it seemed that customer support was afk

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1 hour ago, zippychippy said:

TY for listening and taking care of this. I hated to complain in the forums but it seemed that customer support was afk

You are welcome to do it here. It is important for us to have such feedback and that's why here is a specific subforum. Sorry for it took long. 
Thanks for your request.

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