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bruher

Account reset to lvl 1 after inactivity?

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I have been inactive for a long time, i come back for the first time in a long time and it says my account is level 1. i registered in 2016, it even says so, however it says i have no achievements, kills, or deaths. help plz.

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8 minutes ago, bruher said:

I have been inactive for a long time, i come back for the first time in a long time and it says my account is level 1. i registered in 2016, it even says so, however it says i have no achievements, kills, or deaths. help plz.

Are you on the right server? Did you reinstall through Steam?

don't know about 2016 though. Send a ticket to support.

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This is a new account. You need to use the account you were using on the correct server, this is the NA server.

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Warpath has a good point.  If you try to install the game through Steam, you end up with a new account.  

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Is there any way to transfer ships or assets to a new account?

Or even give them away to people if you leave?

 

Edited by Commander_367

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1 hour ago, Commander_367 said:

Is there any way to transfer ships or assets to a new account?

Or even give them away to people if you leave?

 

You can ask but expect to be denied.

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did you by any chance played during closed beta test?

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@bruher I just got back into game in May after 1 year without compu or internet access and my account was exactly as I left it plus a few extra ships given because of new lines added during my absence. As others have stated you either started a new account on another server, steam or even the NA server. Your previous account is out there so good luck finding it.

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7 hours ago, Commander_367 said:

Is there any way to transfer ships or assets to a new account?

Or even give them away to people if you leave?

None of this is possible at the moment. 

7 hours ago, bruher said:

I have been inactive for a long time, i come back for the first time in a long time and it says my account is level 1. i registered in 2016, it even says so, however it says i have no achievements, kills, or deaths. help plz.

You need to remember what realm have you choosen. I checked account, there is no any staff there, and I see nothing was removed. 
With what results did you leave?

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Thanks everyone. I believe the problem is me downloading WoW through Steam, ending up with a new account.

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