Jump to content
You need to play a total of 10 battles to post in this section.
KamiSamurai

0.7.7 Public Test Bug Reports

116 comments in this topic

Recommended Posts

217
[ZR]
Beta Testers
1,134 posts
13,170 battles

Greetings Captains!

The 0.7.7 Public Test is now starting, so please provide any bug reports you may encounter here. 

Please also check out Wacko's little guide on how to report a bug here: 

Spoiler

If you're fairly certain you've encountered a bug, we'd like to encourage you to submit it to the Game Support section of the WoWS ticket queues, within section where bugs are asked for, or to create a post within this sub-forum.

 

Remove your mods and try again before sending in a bug report as mods tend to be the culprit. 

 

I do ask that you please provide any and all information that you can when reporting an issue. 

 

Something that I have noticed that really helps in tracking this sort of thing is if you fill out the following information: 

Issue: This is where you should explain the problem that you're having.

Expected Result: Tell us what should be happening.
How to Replicate: Give us examples on
 how to reproduce this bug.
Screenshots/Replay/Supporting Info: Screenshots and Replays go a long way, so having this ready to go will really help. 

 

Just some friendly reminders of what a bug is NOT:

An aspect of game design that you disagree with ("This ship needs to be buffed" "That ship needs to be nerfed" "The ocean is the wrong shade of blue")
Items that you feel are missing from your account (almost always this is a problem with your payment method for premium stuff or an interface confusion for the rest)
Historical Inaccuracies
Issues related to your installed mods. - Remove your mods, if you gave any, and try again before sending in a bug report as mods tend to be the culprit.
We reserve the right to add to this list :trollface :
 

Forgot to mention, Remove your mods and try again before sending in a bug report as mods tend to be the culprit. 

For each report please attach the python.log file from your Public Test client. That will help us to better understand the nature of the issue you're experiencing.

If possible, it would be perfect if you could attach our Special Public Test version WGCheck tool report ( you can find the tool attached to this message). 

You can find the instructions on how to use that tool here(instructions are given for the live server, however, they will be identical to Public test): 

Spoiler

Below I have included a download link to our WG Check tool. This diagnostic tool can be used for World of Tanks, World of Warships, and World of Warplanes.

This tool can be used as a way to run a diagnostic check on your game client, check to see if you're missing any game files (it will try and repair them if possible), and to gather necessary information our support team might need to address any tech/bug related issues. 

Once you have downloaded it, open the zip file and run the WGCheck.exe. After it has launched, please select the World of Warships icon and locate its directory. The default location is **C:\Games\World_of_Warships**

- Check the box labeled, *Add game client to the firewall exceptions*.

- Check the box labeled, *Extended network diagnostics*.

- Start the integrity check by selecting the orange *Start Diagnostics* button.

Be patient, it will take some time to finish.

In many instances, this should repair or at the very least diagnose what issue you may be having. 

If it doesn't resolve your issue, then I would like to ask that you please submit a support ticket to our CS team and please send us the WGCheck log that generates after the program has completed its check.

If the file size is too large for the support system, you may have to place it within a .zip file.

Lastly, if you have any mods installed on your PC, please remove them and run the check tool again (check your game client as well to see if removing the mod helped) before sending your info to us here in support. 

WGCheckQA_EN.zip

 

Share this post


Link to post
Share on other sites
17
[SFBBW]
[SFBBW]
Members
44 posts
8,742 battles

Round 1 starts: Thu. Jul. 05 10:30 AM PT
Round 1 ends: Mon. Jul. 09 9:00 AM PT

Share this post


Link to post
Share on other sites
1,217
[WORX]
Members
3,391 posts
14,753 battles

@KamiSamurai

Hey Kami,

 

I know it was 4th of July and in TX its beer and BBQ ribs all day, but Please do us a favor, before you guys leave for work for your R&R. Can you guys check to see that the PTS server is up and running correctly. In the pics below, Update 7.7 is not up yet  to download. Thinking I had a bad client I re-installed the PTS client again (over 7 hrs of DL time I know right lol). I know you stated you can't log in an hr... But is the update 7.7 available yet ? Check into it for me please ? thank you :)

image.thumb.png.14f9127606ed84424d9fffb097865f1c.png

image.thumb.png.462ba9b6c3767aeb2c9b8f221ae9f482.png

 

Share this post


Link to post
Share on other sites
47
[FUSA]
Members
238 posts
8,132 battles
11 minutes ago, KamiSamurai said:

Update: Public Test has been delayed by 1 hour. We apologize for the inconvenience. 

Ahh and !!@#$#%$^%^^ by the way. Nothing personal meant.

Share this post


Link to post
Share on other sites
47
[FUSA]
Members
238 posts
8,132 battles
10 minutes ago, Navalpride33 said:

@KamiSamurai

Hey Kami,

 

I know it was 4th of July and in TX its beer and BBQ ribs all day, but Please do us a favor, before you guys leave for work for your R&R. Can you guys check to see that the PTS server is up and running correctly. In the pics below, Update 7.7 is not up yet  to download. Thinking I had a bad client I re-installed the PTS client again (over 7 hrs of DL time I know right lol). I know you stated you can't log in an hr... But is the update 7.7 available yet ? Check into it for me please ? thank you :)

image.thumb.png.14f9127606ed84424d9fffb097865f1c.png

image.thumb.png.462ba9b6c3767aeb2c9b8f221ae9f482.png

 

Maybe it's a location thing but I was updating when I started pc and was on the desktop window. Only a few hrs drive to Austin from where I live.

Edited by IOWADragon

Share this post


Link to post
Share on other sites
1,217
[WORX]
Members
3,391 posts
14,753 battles
4 minutes ago, IOWADragon said:

Maybe it's a location thing but I was updating when I started pc and was on the desktop window. Only a few hrs drive to Austin from where I live.

I wish I knew my friend I just have to be patient. I am still getting the errors

 

Share this post


Link to post
Share on other sites
3,178
[FOXEH]
Beta Testers
10,632 posts
15,896 battles
52 minutes ago, KamiSamurai said:

Update: Public Test has been delayed by 1 hour. We apologize for the inconvenience. 

I'm guessing you found some bugs right away ... ?

Share this post


Link to post
Share on other sites
Members
62 posts
1,905 battles
1 minute ago, Navalpride33 said:

Still can;t update to 7.7, I assume its not up yet even after the hr delay ?

The 1 hr delay is just an estimate, we just need to wait patiently so they can fix the bugs. I usually check every hour until I go to work lol.

 

Share this post


Link to post
Share on other sites
1,217
[WORX]
Members
3,391 posts
14,753 battles
1 minute ago, Charlotte_destroyer said:

The 1 hr delay is just an estimate, we just need to wait patiently so they can fix the bugs. I usually check every hour until I go to work lol.

 

I'll check back in a few, I have to head to a hospital visit. But yeah hopefully everything turns out ok

Share this post


Link to post
Share on other sites
47
[FUSA]
Members
238 posts
8,132 battles
1 minute ago, DemarticusStone said:

Servers are still down, even after that :Smile_sceptic:

Same

 

Share this post


Link to post
Share on other sites
47
[FUSA]
Members
238 posts
8,132 battles
3 minutes ago, IOWADragon said:

Same

 

Logged in now. Picking Sharks or Eagles, HHHMMM

 

Share this post


Link to post
Share on other sites
0
[VULCN]
[VULCN]
Members
3 posts
8,127 battles

Its working now for me shows 242 players in it. I had to add an exception to my AV to get it started.

Share this post


Link to post
Share on other sites
1,723
[INTEL]
Members
7,064 posts
28,901 battles

On the description for Go Navy 2 team battles, under Team Loyalty it says:

"The loosing team gets a multiplier"

Should say "Losing".

Share this post


Link to post
Share on other sites
3
[-RSO-]
Members
47 posts
8,812 battles

I get to the log in page and it starts to load then freezes up. five times in a row

 

 

Edited by ronbo1680

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×