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jerrynts

account issue

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sorry to interrupt here,but I got a serious problem to be solved.

my account recently banned by kongzhong networks(which is your partner in china),due to illegal mods according to their phrase.

ok,as I know,I only use mods from duowan box,which maintains partnership with kongzhong networks,I can not see any illegal here.

so I contacted with customer sevice of kongzhong networks,sadly they respond like robot,just keep saying they got banlist from you guys(russain headquarter),but they had ban people by mistakes several times,it's more like random pick now.

no one can live with unjustice treatment,so I have to find a way to contact with you guys directly.and I post here because I don't understand russain.

sorry for my poor English,we really need a fair answer,truely disappointed in how konngzhong networks treated with us。

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You might contact support on the prime Russian server, which I believe is the main one.

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31 minutes ago, Umikami said:

You might contact support on the prime Russian server, which I believe is the main one.

thanks for your advice.but I can't post due to its 100 fights restrict.

Edited by jerrynts

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7 hours ago, jerrynts said:

thanks for your advice.but I can't post due to its 100 fights restrict.

didn't say post, I said contact support, totally different

 

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1 hour ago, Umikami said:

didn't say post, I said contact support, totally different

 

ok...I just can't read russian,I'll try tomorrow, thank you.

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Alpha Tester
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so i want to play the test server  and i decided to download   and my question is why cant i play it i am done with the download and now it says i have the wrong pass or email , please help me figure this out , thanks 

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