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Failed to connect to server

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Good morning has all, lately I have had problems to play the game that I like, World of Warships, I tell them what happened: I was in my apartment playing quietly, when from one moment to another is without Internet, when he returned to charge the modem (game with wifi) I wanted to enter the game, and this did not allow me.


I contacted support and they sent me to clean the PC and remove the mods; then they told me to reinstall the game, I did, but the problem continued, here is the curious fact, the problem of not connecting with the server only happens in my apartment, in my normal game work place; drawing conclusions, it is not my computer problem, not wargaming, it is my network configuration problem, I am currently in contact with my service operator, and they have requested the IP of wows Na, who can help me with the IP, or who has already solved this network configuration problem.



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