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[WOLF4]
[WOLF4]
Beta Testers, In AlfaTesters
481 posts
8,323 battles

Is support staffed by actual people, or nothing more than an automated system that looks for keywords and then generates a cookie cutter response?

Reason for asking is that for the past two weeks I have been trying to diagnose a login issue where I can't login to the game (or Tanks or the test server when it was running for that matter, as well as the Steam version). I got six email responses so far, with five with different names and one just "Wargaming Support", and all of the responses were nothing more than a cookie cutter/read from a script type response.

 

 

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2 minutes ago, _GreyBeard_ said:

Is support staffed by actual people, or nothing more than an automated system that looks for keywords and then generates a cookie cutter response?

Reason for asking is that for the past two weeks I have been trying to diagnose a login issue where I can't login to the game (or Tanks or the test server when it was running for that matter, as well as the Steam version). I got six email responses so far, with five with different names and one just "Wargaming Support", and all of the responses were nothing more than a cookie cutter/read from a script type response.

 

 

Working as intended...:Smile_teethhappy:

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158
[WOLF4]
[WOLF4]
Beta Testers, In AlfaTesters
481 posts
8,323 battles

Sadly working as intended was enough to make me say screw it, give up and uninstall the game.

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