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qzom190

Have not received purchase

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Hello guys,

Well I have a very interesting problem... I bought some containers from premium shop yesterday but I have not receive them yet. No email notification either. Does anyone have similar experience or know what to do?

Thanks a lot :)

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3 minutes ago, qzom190 said:

Hello guys,

Well I have a very interesting problem... I bought some containers from premium shop yesterday but I have not receive them yet. No email notification either. Does anyone have similar experience or know what to do?

Thanks a lot :)

Similar problem here. Purchased S. Dragon, got in game notification and email. But no ship. You have to submit a ticket to support, but they require a screenshot of confirmation email. Not sure how you gonna deal with that.

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1 hour ago, Gruntdog_3 said:

Similar problem here. Purchased S. Dragon, got in game notification and email. But no ship. You have to submit a ticket to support, but they require a screenshot of confirmation email. Not sure how you gonna deal with that.

Is your carousel set up to be able to see Dragon ships? If so, submit a ticket. If not, click the little gears above the right side of your ship carousel to open those options, then click the box allowing you to see Dragon ships in your carousel. It might then magically appear.

Respects,

Am

  • Cool 1

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2 hours ago, Amracil said:

Is your carousel set up to be able to see Dragon ships? If so, submit a ticket. If not, click the little gears above the right side of your ship carousel to open those options, then click the box allowing you to see Dragon ships in your carousel. It might then magically appear.

Respects,

Am

Thanks Am, it was where you said!!!

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5 hours ago, Gruntdog_3 said:

Thanks Am, it was where you said!!!

Glad to hear it, brother! Have fun with the new shooty-boat!

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1 hour ago, Amracil said:

Glad to hear it, brother! Have fun with the new shooty-boat!

Tx Am. Keep that post you sent me, it is well presented and will be of immense use to others.

Go well GI.

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