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BlueCutlass

Premium shop gift arrival time?

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Quick question,

 

I just bought my brother some doubloons from the premium shop, got the confirmation email from both PayPal and Wargaming saying that the transaction went through and that the gift had been sent...

...but when he logged on to his account, they were not there.

 

It's only been about half-an-hour, but it seems like an online transaction like that should be basically instantaneous, especially with the email saying they were sent.

 

Is it normal for there to be a bit of a delay?  (First purchase I've gifted from the Prem Shop so no prior experience)

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[DRACS]
Supertester
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I usually get the items within the first couple minutes.

although I have had to wait up to around 5 minutes once.

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2 minutes ago, BlueCutlass said:

Quick question,

 

I just bought my brother some doubloons from the premium shop, got the confirmation email from both PayPal and Wargaming saying that the transaction went through and that the gift had been sent...

...but when he logged on to his account, they were not there.

 

It's only been about half-an-hour, but it seems like an online transaction like that should be basically instantaneous, especially with the email saying they were sent.

 

Is it normal for there to be a bit of a delay?  (First purchase I've gifted from the Prem Shop so no prior experience)

Make sure he checks his email for his account. It won’t just automatically go to his account. He has to go to his email and accept the gift first. Once he does that it’ll be added to his account.

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[ERN]
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he need to log in the premium shop to accept gifts.

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[WOLF2]
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I did something like that for my brother last year. He has to go into his email and accept the gift.  I received a gift this year and I got it by going onto the Wargaming website and there was something in my inbox. Tell him to check his email or log in to the website.

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6 minutes ago, MajorRenegade said:

he need to log in the premium shop to accept gifts.

This, only things you buy for yourself go directly to the game.

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Yup, that's all it was!

Should have thought to check that... but at the same time it's weird that there's no instructions to do so, it just said something along the lines of they'd be there the next time he opened his account client or something to that effect.

 

Oh well, no harm done.

 

Thanks so much guys!

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