178 [SYDNA] Fog_Battlecruiser_Haruna Beta Testers 633 posts 4,855 battles Report post #1 Posted December 21, 2017 just laid out some cash hoping to get lucky like so many of you, baught 20 of the 3 dollar crates. only.... i dont get them in my inventory..... cant find them anywhere.... Share this post Link to post Share on other sites
45 [WOLF1] toosonmike Beta Testers 402 posts 5,754 battles Report post #2 Posted December 21, 2017 they should be in your containers...open them! and tell us what santa gave you Share this post Link to post Share on other sites
66 SinisterSe7en Members 433 posts Report post #3 Posted December 21, 2017 (edited) 6 minutes ago, Fog_Battlecruiser_Haruna said: just laid out some cash hoping to get lucky like so many of you, baught 20 of the 3 dollar crates. only.... i dont get them in my inventory..... cant find them anywhere.... click port on your main game screen, and screenshot it, then send it to support. but please check the left side of your screen for the crates - they are treated the same as your daily containers - click ur containers to open them. it should say X20 or however many you bought. Edited December 21, 2017 by SinisterSe7en im guessing you checked that already. Share this post Link to post Share on other sites
178 [SYDNA] Fog_Battlecruiser_Haruna Beta Testers 633 posts 4,855 battles Report post #4 Posted December 21, 2017 Yup already checked my containers, got the 2 free ones, got 50 Papa papa flags and the Mutsu. But it isn't showing my purchased ones..... Played a quick game to see if it reset Share this post Link to post Share on other sites
873 [MPIRE] aether_tech Beta Testers 3,804 posts 6,762 battles Report post #5 Posted December 21, 2017 Are you sure the payment went through (sometimes payments get declined by your bank or credit card company because of the payment going to Russia.) Share this post Link to post Share on other sites
376 [ANK-S] SatansOilcan Members 460 posts 22,357 battles Report post #6 Posted December 21, 2017 If they don't show up, create a ticket with their service desk. They have always solved all my issues in short order and have really good customer service IMHO. 1 Share this post Link to post Share on other sites
178 [SYDNA] Fog_Battlecruiser_Haruna Beta Testers 633 posts 4,855 battles Report post #7 Posted December 21, 2017 Paid with PayPal, they took my money but no crates..... Share this post Link to post Share on other sites
188 Zyu Beta Testers 715 posts 3,660 battles Report post #8 Posted December 21, 2017 Maybe relog. That's one of the first things I do to clear up a hiccup in the purchase process. Share this post Link to post Share on other sites
1,148 [NDA] kerensky914 Supertester 3,926 posts 2,863 battles Report post #9 Posted December 21, 2017 28 minutes ago, Zyu said: Maybe relog. That's one of the first things I do to clear up a hiccup in the purchase process. If that doesn't do it, screenshot the paypal transaction page and attach it to a support ticket. They can square away things like this pretty quick. 1 Share this post Link to post Share on other sites
4,728 [ABDA] crzyhawk Beta Testers 17,538 posts 12,810 battles Report post #10 Posted December 21, 2017 5 minutes ago, kerensky914 said: If that doesn't do it, screenshot the paypal transaction page and attach it to a support ticket. They can square away things like this pretty quick. This. WG NA is pretty good about things these days. Share this post Link to post Share on other sites
178 [SYDNA] Fog_Battlecruiser_Haruna Beta Testers 633 posts 4,855 battles Report post #11 Posted December 21, 2017 Got it finally, ended up getting 4 prem ships, ruskie dd, Galant, french cruiser and mutsu Share this post Link to post Share on other sites
