874 [JJ] Capt_of_Satisfaction Beta Testers 2,092 posts Report post #1 Posted September 28, 2017 I am not sure what is going on with the new forum but I am not able to get any notifications at email. I Follow a topic, and no matter how I set for notifications, I do NOT get any notifications. I want it set to email. When I check my settings it's all correct. Anyone else having this Issue? Share this post Link to post Share on other sites
1,086 [NDA] Aivris Supertester, Alpha Tester, Beta Testers 5,754 posts 4,574 battles Report post #2 Posted September 28, 2017 Not too sure what's going on. I'll follow this topic and see if it sends me an email after a day. Did you get emails from content you followed back on the old version of the forums? Share this post Link to post Share on other sites
874 [JJ] Capt_of_Satisfaction Beta Testers 2,092 posts Report post #3 Posted September 29, 2017 22 hours ago, Panbun said: Not too sure what's going on. I'll follow this topic and see if it sends me an email after a day. Did you get emails from content you followed back on the old version of the forums? No, I'm not getting emails at all. If I make a purchase at the premium shop I get my email within seconds, so there is no issue with the email. I've checked my profile over and my settings and just don't get it. Share this post Link to post Share on other sites
1,086 [NDA] Aivris Supertester, Alpha Tester, Beta Testers 5,754 posts 4,574 battles Report post #4 Posted September 29, 2017 10 hours ago, Capt_of_Satisfaction said: No, I'm not getting emails at all. If I make a purchase at the premium shop I get my email within seconds, so there is no issue with the email. I've checked my profile over and my settings and just don't get it. Just to confirm, are you selecting a "One email per..." option when following a topic? I followed this topic with the "One email per day" option and got an email, but it was sent to my Junk Email section. Share this post Link to post Share on other sites
0 anonym_MbpaxbbAUblh Members 589 posts Report post #5 Posted September 30, 2017 Lately I don't get a single notification to my mail. Share this post Link to post Share on other sites
1,836 CylonRed Members 7,007 posts 15,463 battles Report post #6 Posted September 30, 2017 The first notification is via the webpage - not email,. The email options are once a day or once a week. For the folks not getting the email - have you set it for the once a day or the once a week email? Share this post Link to post Share on other sites
874 [JJ] Capt_of_Satisfaction Beta Testers 2,092 posts Report post #7 Posted September 30, 2017 13 hours ago, Panbun said: Just to confirm, are you selecting a "One email per..." option when following a topic? I followed this topic with the "One email per day" option and got an email, but it was sent to my Junk Email section. Yes, I have tried them all except 'do not send' and it is not working. I do not receive my mail in junk mail, I do not receive it at all. I am simply not receiving notifications. Share this post Link to post Share on other sites
1,836 CylonRed Members 7,007 posts 15,463 battles Report post #8 Posted September 30, 2017 25 minutes ago, Capt_of_Satisfaction said: Yes, I have tried them all except 'do not send' and it is not working. I do not receive my mail in junk mail, I do not receive it at all. I am simply not receiving notifications. I just got the new email with the new content which was my post in email this morning. So the background process is working/running and you are sure it is going to the correct email and you are checking the correct mail account? Share this post Link to post Share on other sites
1,086 [NDA] Aivris Supertester, Alpha Tester, Beta Testers 5,754 posts 4,574 battles Report post #9 Posted September 30, 2017 That's really weird. If the issue persists, try contacting Wargaming Support with a detailed ticket. Maybe they can check to see why emails aren't getting through, or if they're being sent to a different email address. Share this post Link to post Share on other sites
1,836 CylonRed Members 7,007 posts 15,463 battles Report post #10 Posted October 6, 2017 Got another email (set to once per week) on Oct 1. AOL did put it in the spam folder... Share this post Link to post Share on other sites
874 [JJ] Capt_of_Satisfaction Beta Testers 2,092 posts Report post #11 Posted October 7, 2017 I had to submit a ticket, but I got it fixed. Thanks for the help Share this post Link to post Share on other sites
1,113 [CHASE] Komrade_Rylo Beta Testers, In AlfaTesters 2,973 posts 13,112 battles Report post #12 Posted October 7, 2017 After reading this thread I have realized the forum actually has tools I can use, but I'm still to lazy to learn how to use them. Share this post Link to post Share on other sites
