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Intuition: Customer Service vs Average Player
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1. I have been in a heated argument with CS. I claim that 25 minute queue times in Co-op are unusual (especially at 11:30 AM PT). They claim it's normal. Check https://na.wargaming.net/support/__attachments/tickets/2017/09/19/2b17d6668c31f5e7c2343999745c4d0459c1af736eca04.98638669/Queue.JPG
The maximum queue time for co-op is INDEED 30 seconds (or a little more). Extra spaces are filled with bots.
The maximum queue time for co-op is NOT 30 seconds (or a little more). Extra spaces are not filled with bots and the player keeps waiting until the spaces are filled.
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