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foodprinter

Bug Reporting

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WG Staff
360 posts
9,958 battles

 

Hello everyone,

 

If you're fairly certain you've encountered a bug, we'd like to encourage you to submit it to the Game Support section of the WoWS ticket queues, within section where bugs are asked for, or to create a post within this sub-forum.

 

Remove your mods and try again before sending in a bug report as mods tend to be the culprit. 

 

I do ask that you please provide any and all information that you can when reporting an issue. 

 

Something that I have noticed that really helps in tracking this sort of thing is if you fill out the following information: 

  • Issue: This is where you should explain the problem that you're having.

  • Expected Result: Tell us what should be happening.
  • How to Replicate: Give us examples on how to reproduce this bug.
  • Screenshots/Replay/Supporting Info: Screenshots and Replays go a long way, so having this ready to go will really help. 

 

Just some friendly reminders of what a bug is NOT:

  • An aspect of game design that you disagree with ("This ship needs to be buffed" "That ship needs to be nerfed" "The ocean is the wrong shade of blue")
  • Items that you feel are missing from your account (almost always this is a problem with your payment method for premium stuff or an interface confusion for the rest)
  • Historical Inaccuracies
  • Issues related to your installed mods. - Remove your mods and try again before sending in a bug report as mods tend to be the culprit.

  • We reserve the right to add to this list :trollface:

 

Forgot to mention, Remove your mods and try again before sending in a bug report as mods tend to be the culprit. 

 

Thanks for your attention.

Action stations!

 

  • Cool 3

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