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Found 28 results

  1. Hey, This is the second time the game has booted me out since that last update. Here's the error message:
  2. Issue: The Windows 10 Store Version 0.7.4 crashes upon Authorizing Connection/Login with a Critical Error. Expected Result: Windows 10 Store Application should Authorize the user & Login without a critical error/crash. How to Replicate: Purchase & Install from Windows 10 Store. Update to latest version (0.7.4.0 as of this post). Launch the game & attempt to login. System Information: OS - Windows 10 Pro v1709 (16299.402) CPU - AMD FX-8350 GPU - AMD RX 480 8GB v18.3.4 Drivers RAM - 16GB Screenshots/Replay/Supporting Info: Note: the dump file that the crash message states is saved does not exist. WoWS_7.4_crash.txt

  3. Public Test 0.7.0 Critical Error

    User Charlotte_destroyer posted a topic General Game Discussion

    Hello, I am getting this error when trying to load the PTS 0.7.0, Is this my laptop? I have a gaming MSI Phantom Pro i7-7700 and Do I need to uninstall and reinstall the PTS? I will do that as a first fix, if that does not work please suggest my best options...
  4. Just would like to get some info,from the community ,,anyone here,who already updated to fall creators update,has AMD video card with latest drivers (or any drivers) and has either problems,or no problems at all starting the game? Costumer support does not really help with these critical error issues,only getting the usual try this try that lines(already done those,anyhow) so just wondering if same thing happening to others(who already has the fall creators update)or it just me?? Thx guys...
  5. i have decided to join the public test program and once I downloaded the installer, intalled it and then launched it the program loaded for less then a secound and them a message popped up saying it had a Critical error and to see the log file. The I went to the log file and found this everytime I launched: 17/10/2017 17:41:22 Loading localized resources... 17/10/2017 17:41:22 Loading configuration... 17/10/2017 17:41:22 Process configuration file: 'D:\WOWS_PublicTest\WoWsLauncher.cfg' 17/10/2017 17:41:22 Download speed is unlimited 17/10/2017 17:41:22 Restored selected chain: f0 17/10/2017 17:41:22 Update localizations... 17/10/2017 17:41:22 Start "WoWsLauncher.exe" params=""D:\WOWS_PublicTest\WoWsLauncher.exe" " 17/10/2017 17:41:22 Session id="4feadaf4f72392ff7647e84dea612b7e7e0a5d06" 17/10/2017 17:41:22 Info for "WoWsLauncher.exe": Version: 0.3.18.176, Comment: "Built: 20151201 100347, Revision: #623821 (stable_3.18.3)" 17/10/2017 17:41:22 Create update folder: path="D:\WOWS_PublicTest\Updates" 17/10/2017 17:41:22 Try access patch folder: path="D:\WOWS_PublicTest\Updates" 17/10/2017 17:41:22 Create temp folder: path="D:\WOWS_PublicTest\UpdatesData\temp" 17/10/2017 17:41:22 Try access temp folder: path="D:\WOWS_PublicTest\UpdatesData\temp" 17/10/2017 17:41:22 Save configuration: path="D:\WOWS_PublicTest\WoWsLauncher.cfg" 17/10/2017 17:41:22 WARNING: Install mode slides version file install\common\version.xml is unavailable. Reset install mode slides path. 17/10/2017 17:41:22 Start update process 17/10/2017 17:41:22 Clear directory with updates data, clear all non-part folders, including temp 17/10/2017 17:41:22 Obtain patch information. target: "launcher"... 17/10/2017 17:41:22 Create update work folder: path="D:\WOWS_PublicTest\UpdatesData\launcher\" 17/10/2017 17:41:22 Try access patch work folder: path="D:\WOWS_PublicTest\UpdatesData\launcher\" 17/10/2017 17:41:22 System update. Cleaning up system update folder. 17/10/2017 17:41:22 send http request. url: "http://update-wowspt.wargaming.net?protocol_ver=4&install_id=4feadaf4f72392ff7647e84dea612b7e7e0a5d06&target=launcher&launcher_ver=unknown&client_ver=unknown&content_ver=unknown&lang=en" 17/10/2017 17:41:23 ERROR: http request failed. what: http request error, msg: Unexpected http server response code(503). 17/10/2017 17:41:23 ERROR: <html> <head><title>503 Service Temporarily Unavailable</title></head> <body bgcolor="white"> <center><h1>503 Service Temporarily Unavailable</h1></center> <hr><center>nginx</center> </body> </html> What is wrong? Is it just that the server is down for the mean time or is it something else? thanks a lot, harvey

  6. Game crash

    User bron_helstrom posted a topic World of Warships Feedback and Bugs

    A crash on the live server with Windows 10. I have no mods. WorldOfWarships-2017-09-21_19-55-14.crash

  7. Launch Error

    User Yakuza137 posted a topic General Game Discussion

    Application c:/Games/World_of_Warships_NA/WorldOfWarships.exe crashed 09.18.2017 at 09:38:15 Message: The BigWorld Client has encountered an unhandled exception and must close(EXCEPTION_ACESS_VIOLATION : 0XC0000005 @ 0X01A3E510) (Read @ 0x000000000) Current thread #2652 native trace (0): WorldOfWarships.exe!0x01A3E510 (0): WorldOfWarships.exe!0x01A3DEDD ........ ect (Picture at the bottom) v I have played this game for good amount of time and never had any start up issues till now. It has been going on for 2 days now. Is their something wrong with my end or "bigworlds" end? I think I'm in the wrong place to post this lol.
  8. https://imgur.com/a/eFRMp
  9. Been getting this one recurring critical error since ver0.6.9 when I am playing with a division and we drop into a game from queue. Occasionally when clinking on things in the port when in a division something similar happens so I'm hopefully assuming this is similar to what is happening when dropping into a game. Neither of these things have occured while playing by myself, only when playing in a division. Generally what happens is the game freezes (without a sound loop thank god) and I have to bring up task manager to get to my taskbar to 'close window' as the frozen game stays up there as a black window and eats the screen and I can't get to the task manager to kill the game from there as Alt-F4 doesn't work either. Have tried reinstalling the game (twice now) and using the 'check and repair' tool in the wargaming launcher and this still happens. Got lucky and was outside of the game when it crashed and was able to screen-shot it as the black screen that would happen when in-game would cover the game error report.
  10. this error pops up everytime I launch the game, I don't understand it and need some help.
  11. Buenas, estoy teniendo problemas al momento de instalar la ultima actualización, basicamente se queda atorado en "instalando la actualización" siempre con un progreso del 11%, empieza el juego a consumir recursos astronomicamente (disco, RAM, procesador) y queda colgada la PC un rato hasta que me aparecen unos mensajes acerca de un script en la pagina y luego un mensaje de error critico. Les adjunto unas screenshoots Si alguien tuvo este problema o conoce algo sobre el tema, por favor si seria tan amable de compartir acá. Espero que sea una macanada nomas y no tenga que hacer todo el circo de enviar un ticket a soporte para que me cuenten la misma historia de siempre. Mañana ya es 22 y me gustaria mucho desenpolvar mi Bismarck del puerto. Gracias a todos!

  12. ERROR ACTUALIZACION 29 DICIEMBRE 2016

    User generalespingard4 posted a topic Soporte Técnico

    La actualizacion de la version 0.5.16.0, del dia de hoy 29 de diciembre 2017 pone un cartel "Error critical" pense que era el juego lo elimine y baje el nuevo instalador. que al activarlo para bajar el juego tiene el mismo error No se como solucionar el problema. si me pueden ayudar se los agradezco.
  13. This is new since the last update. Getting several crash to desktops, never happened before. How can I fix? Tried to reply to a similar topic but was told I needed to participate in 10 battles first? Been a paying member for years.
  14. Upon clicking the play button, the attached error message pops up. I recently had one of my older hard drives crap out and had to reinstall windows on one of my others. I already reinstalled WOWS right after I re-installed windows. Any help would be welcomed.

  15. Erro Crítico

    User linfdy posted a topic Arquivos de Guerra

    Após a atualização do dia 10/10 meu jogo começou a apresentar esse erro, ja tentei reparar varias vezes e nada. Alguem sabe como arrumar?
  16. I know some people are having this issue, but anyone know if there is any solution already? its also on WoT

  17. 0.5.11 Critical Error

    User WASasquatch posted a topic General Game Discussion

    I'll start off by saying this particular install of World of Warships has never had any issues, nor any issues previously on this computer. However, suddenly, I get critical errors during gameplay, or before the game even launches. Half the time I cannot even focus in on the error to capture it, but this time I was fortunate. I hope it helps. Update: I can no longer seem to even launch the application without the error. ​ ​And here is some system information at the time of the error. ​ ​ Operating System Windows 7 Ultimate 64-bit SP1 CPU Intel Xeon E5450 @ 3.00GHz 67 °C Harpertown 45nm Technology RAM 8.00GB Dual-Channel DDR2 @ 400MHz (6-6-6-18) Motherboard MICRO-STAR INTERNATIONAL CO.,LTD P43 Neo3 (MS-7514) (CPU 1) 64 °C Graphics E320-A1 (1360x768@60Hz) 1024MB ATI AMD Radeon R7 200 Series (Sapphire/PCPartner) 40 °C Storage 465GB Western Digital WDC WD5000AAKS-75A7B2 ATA Device (SATA) 39 °C 232GB Seagate Portable USB Device (USB (SATA)) 42 °C Optical Drives ELBY CLONEDRIVE SCSI CdRom Device NEC DVD_RW ND-3550A ATA Device Audio AMD High Definition Audio Device ​
  18. I've been disconnected from the NA server 3 times today. Then I get into a random battle, get sunk (no great surprise), try to exit to port, and it comes up with a critical error and throws me out of the program. I'm running 0.5.9.1 with Windows 7 on an old system. Is there anything I can change in the game settings that might help? 0.5.9.0 seemed to work OK, but 0.5.9.1 has been nothing but problems.
  19. I just installed WOWS, and when I clicked play, the window opened saying it was loading, then I got this critical error. I have tried running it as administrator, but nothing worked.... What can I do? I have a brand new PC I just built last week. PC Specs: OS: Windows 7 Professional RAM: 16 GB DDR3 CPU: AMD FX 6300 GPU: ATI 7770 SSD: PNY 240 GB Motherboard: Gigabyte 78lmt s2 Any Help is greatly appreciated! Thanks in advance!

  20. Game will not update

    User SEKV posted a topic Support

    My game will not update so I can play. Any Idea why? I would post a picture of what I am seeing but don't know how. It says this on the first screen where it wants to update. UPDATING LOCALIZATION PACKAGE: Critcal error. Unable to extract updates. The application cannot continue. For details, see log file. What log file and where is it?
  21. I have been getting this "CRITICAL ERROR" message every time I try to install the game and I have tried everything to try and get it to download, but nothing has worked I meet system requirements and have more than enough space on my hard drive for the game. I opened up a ticket and so far I have been unsuccessful with installing the game. Please Help. These are some error messages when i go into the text document under he WoW.exe file 24/11/2015 15:59:39 ERROR: patch extraction. failed archive extraction. (0x00000570) The file or directory is corrupted and unreadable. occurred during extraction "" from "C:\Games\World_of_Warships\Updates\wows_51.128308_51.128307_client_na.patch" to "C:\Games\World_of_Warships\UpdatesData\client\wows_51.128308_51.128307_client_na.patch\"24/11/2015 15:59:39 ERROR: patch extraction. name: "wows_51.128308_51.128307_client_na.patch", what: extract file error, msg: name="C:\Games\World_of_Warships\Updates\wows_51.128308_51.128307_client_na.patch" file="" to="C:\Games\World_of_Warships\UpdatesData\client\wows_51.128308_51.128307_client_na.patch\" 23/11/2015 21:37:57 WARNING: Error during reading of "app_type.xml". 24/11/2015 16:10:52 ERROR: system error: (0x570)"The file or directory is corrupted and unreadable." These show up every time
  22. Hi all, Was struggling with that frustrating error that froze my game over and over. So far, after the fix listed below, it's been smooth sailing for nearly a week. Not sure if the error will re-occur but for now, this seems to work for my PC. SH These instructions include a cleaning tool to delete any of our old files in your computer's registry. CCleaner is a free tool that we recommend (there is a paid version, however that is not necessary for the process that we would like you to perform) to remove any old corrupted files from your registry.Please remember to move any replays and screenshots you want to save from the World of Warships directory before deleting it.Note: Please take special care in steps 1 - 5, they are essential to this cleaning process.Clean Install---------------1. Quit the launcher, and uninstall World of Warships using the add/remove programs feature in your control panel.2. Delete any existing "WoWS_internet_install_na.exe" files.3. Navigate to "C:\Games" and delete the folder labeled "World_of_Warships".4. Open the run command by holding the Windows Key and "R", type "%temp%" (without the quotes), then press enter. Delete the folder labeled "wargaming.net".5. Again, open the run command by holding the Windows Key and "R", then type "%appdata%" (without the quotes) and press enter. Go inside the folder labeled "Wargaming.net" and delete the folder labeled "World of Warships".Next, we would like you to follow these steps to remove any leftover registry entries from your previous installation.1. Download CCleaner from: http://www.piriform.com/ccleaner (select the green download button and then select Piriform.com)2. Install and run the CCleaner;A. In the CCleaner program, please click on 'registry';B. Near the bottom of the program, click 'scan for issues' and then click 'fix selected issues';3. While you are still inside the CCleaner software, please click on 'cleaner' (upper left hand of application); second, click 'analyze', and then click 'run cleaner'.**Please note that if you are prompted to save a backup of your registry, click yes**4. Quit CCleaner.Now we would like you to go to http://worldofwarships.com/en/game/download/ and download the game installer.1. Right click the game installer and select "Run as administrator".2. Complete the installation process.3. Right click the game icon and select "Run as administrator".
  23. Hi, was at PAX today and one of the helper suggested I post on here to hopefully help. Sorry if long winded, 4-6 weeks ago I formatted my PC and reinstalled WOW. At first was working then after a few days, I would start a game, within 20-40 seconds of game starting and moving ship away screen would freeze, alt-tab out and there would be a critical error, program closes. I placed a help desk ticket after 3-4 days of this. After a week and half with no response I send another message on same ticket in hope it may prompt something but still no response. Getting annoyed as was starting to enjoy the game after playing it for a couple of months. Still no response after another week, so uninstalled and downloaded, twice, with both times receiving a Cricical error (23) cyclic redundancy check. Last night I remembered installing on my son's computer so logged into it and it was working, but on logging into theirs it was like my account had been resent to start and all base ships and no money. I copied the gaming folder across the network and miraculously the game started and I played a full game for the first time in weeks. BUT, the account appears reset, I have lost many weeks work had just purchased the second Jap aircraft carrier and had between $4-6M which have all now vanished. I went to the support site under the tickets and now my original un-responded ticket has gone, had no choice but to raise another ticket. Going by the first lack of response I may end up playing enough that I'll be back at same point in a few weeks by the time I receive a support reply! Can't remember exactly how long I've been playing but it is into months (started on Beta version) so a lot of experience that has just gone down to Davey Jones.... are any mediators able to assist please, really don't want to start again, was just starting to really enjoy game but going back may see me loosing interest. Thanks in advance. Soulinhaler.
  24. When playing with Carrier, after press "M", if I zoom or press "m" again, the program freeze, and afterwards receives a "critical error message" (anexed) and then I have to restart the client. It happens only when playing Carrier (US Bogue).

  25. Wyoming in Battle

    User _Nightrider posted a topic World of Warships Feedback and Bugs

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