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Dinh_Hai

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About Dinh_Hai

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  1. Dinh_Hai

    A critical error has been occurred

    I sent a ticket to wargaming supporter. They helped me solve this problem. Now I can play. Try to reinstall your video drivers. Delete old version, download and install the next:Intel - https://downloadcenter.intel.com/en/download/28240/?product=88193 NVIDIA - https://www.nvidia.ru/Download/driverResults.aspx/138788/ru Please, make sure the NVIDIA GeForce GTX 950M assigned manually to run the Total War: Arena:- click with right mouse button on the desktop and proceed to NVIDIA Control panel settings;- select Manage 3D settings;- click on the Program settings tab;- choose the Total War: Arena in this window;- select the "preferred graphics processor" to NVIDIA GeForce GTX 950M; - save changes.Go to the game folder and delete the preferences.xml fileThis file will be restored the next time you start the game.After this run the game and check if the problem persists.
  2. Dinh_Hai

    A critical error has been occurred

    I checked the report. Anyone can find problem please? 2018-11-03_09:50:29.577 | INFO | 0x0000167C | Monitor started, product version="01.04.00.1057", file version="01.04.00.1057" 2018-11-03_09:50:29.577 | INFO | 0x0000167C | Starting IPC server 2018-11-03_09:50:29.578 | INFO | 0x0000280C | Report processor thread: started 2018-11-03_09:50:29.578 | INFO | 0x0000167C | IPC server successfully started 2018-11-03_09:50:29.578 | INFO | 0x0000167C | Waiting for clients to connect... 2018-11-03_09:50:29.579 | INFO | 0x0000056C | New connection request from PID="1820", CLID="1". Establishing connection... 2018-11-03_09:50:29.579 | INFO | 0x0000056C | Client PID="1820", CLID="1" connected 2018-11-03_09:50:29.580 | INFO | 0x0000056C | Client connected, application ID="wows", version="0.7.10.1" 2018-11-03_09:50:30.581 | INFO | 0x000027F8 | Looking for unprocessed reports in folder="D:/WOWS Steam/steamapps/common/World of Warships/Reports" 2018-11-03_09:50:34.723 | WARNING | 0x00001A90 | Unable to send statistic (url="cat.wargaming.net") event. Error Description: Unable to perform statistic event request. Error: Couldn't connect to server 2018-11-03_09:50:35.831 | INFO | 0x0000056C | Incoming event from client PID="1820", CLID="1". Event information: type="crash" crash type="unhandled_exception" exception code="3221225477" callstack hash="1242" thread id="12604" 2018-11-03_09:50:35.831 | INFO | 0x0000056C | Composing report(id="18-11-03-09_50_35_801")... 2018-11-03_09:50:35.832 | INFO | 0x0000056C | Start create minidump="D:\WOWS Steam\steamapps\common\World of Warships\Reports\18-11-03-09_50_35_801\2018-11-03_09_50_35_831.dmp" 2018-11-03_09:50:36.750 | INFO | 0x0000056C | Files Artifact Collector: No files to collect were found in dir \\?\D:\WOWS Steam\steamapps\common\World of Warships\profile for "cef logs" 2018-11-03_09:50:36.750 | WARNING | 0x0000056C | Files lookup: Cannot iterate files in dir="\\?\D:\WOWS Steam\steamapps\common\World of Warships\bin\1130563\crashes\". Error: The system cannot find the path specified. 2018-11-03_09:50:36.750 | INFO | 0x0000056C | Files Artifact Collector: No files to collect were found in dir \\?\D:\WOWS Steam\steamapps\common\World of Warships\bin\1130563\crashes\ for "crash_info" 2018-11-03_09:50:36.751 | INFO | 0x0000056C | Files Artifact Collector: artifacts="preferences" was found 1 files in folder="D:\WOWS Steam\steamapps\common\World of Warships\" 2018-11-03_09:50:36.751 | INFO | 0x0000056C | Files Artifact Collector: No files to collect were found in dir \\?\D:\WOWS Steam\steamapps\common\World of Warships\profile for "python_log" 2018-11-03_09:50:36.751 | INFO | 0x0000056C | Files Artifact Collector: artifacts="Monitor's logs" was found 1 files in folder="D:\WOWS Steam\steamapps\common\World of Warships\bin\1130563\Logs" 2018-11-03_09:50:36.765 | INFO | 0x0000056C | Files Artifact Collector: 1 files (label="preferences") were copied to intermediate folder="D:\WOWS Steam\steamapps\common\World of Warships\Reports\18-11-03-09_50_35_801"
  3. Dinh_Hai

    A critical error has been occurred

    Thank you for your help. I tried your way last night but it didn't work :(
  4. Dinh_Hai

    A critical error has been occurred

    Thank you but there is no preferences.xml in my folder. I don't understand why. I just downloaded this game from WOWS asia website.
  5. Dinh_Hai

    A critical error has been occurred

    Can you tell me where that file located please?
  6. Dinh_Hai

    A critical error has been occurred

    Here is the report 2018-11-01_16_17_31_972.dmp monitor_20181101_161726474.log WorldOfWarships-2018-11-01_16-17-31.crash
  7. Dinh_Hai

    Critical error

    I got same problem.
  8. Dinh_Hai

    A critical error has been occurred

    I have just downloaded the lastest version but can not log in. I tried to remove and reinstall this game but it didn't work. Still same error Please help. Thank you
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