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turbo07

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About turbo07

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  1. turbo07

    No Sub Token today

    I see, highly likely the notification you received after relogin about the token was late. Thank you for details. If one plays during short-term server maintenance late at night this may happen.
  2. Dear Public Test participants, Please be aware that on 5/29/2020 at 7:45 AM PT / 10:45 AM ET the World of Warships Public Test server will be restarted (once again) due to maintenance work. Server downtime is not expected. We apologize for any inconvenience.
  3. turbo07

    No Sub Token today

    Thank you all for reports and tickets. Could you please relogin and check the situation once again?
  4. Dear Public Test participants, Please be aware that on 5/29/2020 at 2:30 AM PT / 5:30 AM ET the World of Warships Public Test server will be restarted due to maintenance work. Server downtime is not expected. We apologize for any inconvenience.
  5. turbo07

    Appealing a chat ban

    Thank you for the report, I've checked. There is no way to appeal in such a situation. This ban is neither from complaints (but you received some from other players) nor from our Support. So the context you mentioned looks offensive to others. And after the check, I agree with other players. There is no excuse if you respond to a provocation even. It's still a rule violation. Support colleagues answered right. Such moments in the chats always confirmed with a number of violative logs and with complaints also. This ban from the system is not first, so it's longer. Next one will also be longer. Works as intended. You'll need to exclude offensive words to prevent future bans. If you still have questions about this situation, please contact me in PM.
  6. turbo07

    Submarine tokens where?

    The conclusion is wrong of course. It's designed so, just to prevent large queues at the start, and to stretch the testing period to collect more data for further steps. But this will require some patience, thank you for this.
  7. turbo07

    Submarine tokens where?

    Thank you all for reports and feedback. Bundles are available in the Armory already. Lucky you. You'll receive Submarine Tokens for your first login each day. (for me and others who received coal) At the beginning there may be some queues but most less than 3 minutes. Thank you for patience. Please also use this topic to leave your feedback:
  8. Commanders, Please be aware that on 5/27/2020 at 2:15 AM PT / 5:15 AM ET the World of Warships server will be restarted due to maintenance work. Server downtime is not expected. Logins may be unavailable for 5-10 minutes. Players who log in before the specified time won't be affected. We apologize for any inconvenience.
  9. Attention Captains! Please be aware that on 5/27/2020 at 0:00 AM PT / 3:00 AM ET the World of Warships Voice chat will be unavailable for approximately 45 minutes due to maintenance work. We apologize for any inconvenience this might have caused.
  10. turbo07

    Settings keep resetting...

    Hi Cpt_Cupcake, I'd recommend checking these standard options first: Then, if nothing helps, please submit a ticket to our Support, attach WGCheck report, and everything you mentioned here. Thank you for your report.
  11. turbo07

    screen goes black after game

    Did you try to fix the issue with these options? If nothing helps, please submit a ticket to our Support, attach WGCheck report and all info you have about the issue. We'll investigate the reasons.
  12. Thank you all for the feedback and right pieces of advice in such situations. I even see some of us found this season less toxic and this is really nice to see. We do check all violative messages and you may help us by using in-game reports for some too toxic players also. We see and check these confirmations before issuing chat bans. If you find very bad ones, please report them through a support ticket. That makes sense, because Support may issue permabans in some situations. Obviously, we can not prevent any offensive message, but we react on most of them with your help and reports. We also continue improving our systems. I found the situation with violations in the chat is really not that bad as it was a couple of years ago. Such topics became rare also, so I guess we are moving on right direction. Thank you for your attention to this issue, we won't stay aside.
  13. Usually it may be true during server maintenance late at night. Some functionalities in the port may be unavailable for a short time. You may submit a ticket to our Support to check the what happened during the time. Thank you for your report.
  14. turbo07

    [UPD] Server Desync Bug

    Just a small follow up for the topic: in update 0.9.4 we fixed desync with bombs. Thank you all for your feedback and reports with replays to our Support.
  15. turbo07

    Suspended from useing ingame chat until the 22nd?

    I've checked, I see now. The ban was from our support. The ban itself is reasonable, I can see one message that caused it. Support teams can not stay aside in such situations they have strict policies. [UPD] Ban and its duration were confirmed by our EU Support, there is no chance to appeal. I could only suggest changing the style of communication to prevent future bans. Thank you for your report and patience.
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