You see, I actually don’t mind loot boxes. I think they are what some people enjoy buying with the risk/reward.
The problem here is false advertisement and directly deceiving customers. You see even in Las Vegas, you get a clearer picture of what you get into. If in fact wg did what they did in 2016-2017 when they published the shortlist, that is completely ok. But trying to advertising having a chance getting a ship among all the premium ships when in fact you have no chance of getting any of them is just blatant fraud.
I have no problem wg monetize different aspect of their game, but committing fraud and deliberately deceiving customers and players leaves a huge black stain on the community. That also leads to lost revenue. I know I was gonna gift myself 200 dollars worth of crate for Christmas, but upon learning this, I won’t spend money on companies that practice such scummy business schemes.