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foodprinter

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About foodprinter

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  1. Howdy,.

    not sure if you saw my post but i can't run the game. I completely erased the game from my iMac, downloaded the latest wrapper from today, the game loads up to the launch screen, I select play and the game shuts down.

    not sure what the next step should be

    Thanks

    Mike

     

    1. foodprinter

      foodprinter

      Hi Mike,

      Sorry to hear that you're experiencing issues with MacWrapper. 

      Can you please let me know if you see any error messages or you see the game starts running and then crashing? Have you tried to completely restart your Mac?

      In addition, we might need some more information in order to troubleshoot your issue:

      • The screenshot of you About this Mac information.
      • Pythong.log file that can be found here: ~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log  (you can use your Finder to get there)

      image2019-4-10_11-12-36.png

      • Also in the Main directory for World of Warships NA we need an entire folder called "crashes" (~/Documents/Wargaming.net\ Games/World_of_Warships_NA/crashes)

      Having all this information I can forward it to the development team and they can investigate it together with CodeWeavers

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