Jump to content

foodprinter

WG Staff
  • Content Сount

    360
  • Joined

  • Last visited

  • Battles

    9829
  • Clan

    [WG]

Community Reputation

134 Valued poster

4 Followers

About foodprinter

  • Rank
    Santa's Little Helper
  • Insignia

Recent Profile Visitors

11,764 profile views
  1. Could you guys bring back the original Collectors emblems, they looked more prestigious and regal. The new emblems arent very appealing and look kinda-cheesy

  2. foodprinter

    Santa's Gift containers support tickets update

    Sorry for the delay guys, I see that most of you got your refund already. The delay is due to the fact that all operations should be done manually and it takes quite some time to process every single request.
  3. foodprinter

    Is there a manager for support?

    Ahoy Captain, Sorry for the delay. I'm your friendly CS manager. Your old nickname did not directly violate Game rules yet it was in the grey area. In these cases, we normally don't do force renames unless someone reports it to be offensive. Please work with CS and they will help you to pick another nickname for free.
  4. foodprinter

    Santa Crates

    Hey @Lancelot0001, We've seen an unusually huge spike in tickets requesting these refunds so it makes take a bit longer to process them. Each and every single ticket will be properly reviewed and offered a refund as per our original refund offering.
  5. foodprinter

    Santa Crates

    So you have issues submitting CS tickets to request your Santa crates to be refunded? Here's what you can do: Clear cache and cookies Make sure that in the field where they need to specify the amount of the transaction they aren't using 0 or blank ( that somehow confuses the system) Try to submit a ticket in another ticket queue, for example, in-game good. That might slightly increase the time of handling your ticket but that'll work anyway
  6. foodprinter

    30% Coupon unusable

    @Notting_HillHey there. When you activate the coupon ( ie click to proceed to the payment) the coupon gets locked for 60 minutes (I think it's 60 minutes). So in case if you have any payment issues it might look like the coupon is gone. But it will reappear after the cooldown. Check your premium shop again. For issues like that in the future, I would recommend sending a ticket to our Billing CS team. Hope that answers your concern.
  7. foodprinter

    A question about the coupon

    Ahoy @Submarine_M1 , I'm afraid coupons can't be used when redeeming your gift cards. I understand that you don't have a credit/debit card. I'd recommend you check Karma Koin for example. Their cards would give you better value for the money compared to regular gift cards.
  8. foodprinter

    Special offer from World of Warships and Verizon

    I'm afraid Prepaid customers are not eligible for this offer.
  9. foodprinter

    Special offer from World of Warships and Verizon

    Looks like Verizon adds more customers to this offer. If you have any issues getting this offer, please reach out to Verizon CS. If you have any issues redeeming the code - please reach out to your friendly World of Warships Support.
  10. foodprinter

    Special offer from World of Warships and Verizon

    Can you right-click on that "Redeem Now" button, copy the link that you get from Verizon and send it to me via pm? That's a third message like this I see here so it's not a common issue though I'm still investigating it
  11. foodprinter

    Special offer from World of Warships and Verizon

    Yeah, Sorry for any inconvenience.
  12. foodprinter

    Special offer from World of Warships and Verizon

    Is it Prepaid account? have you tried contacting Verizon support?
  13. foodprinter

    Special offer from World of Warships and Verizon

    Yes. and a total of 4 15% discount coupons
  14. foodprinter

    Special offer from World of Warships and Verizon

    Do you have a Verizon Prepaid account? I think that might be the issue then.
  15. foodprinter

    Special offer from World of Warships and Verizon

    Unfortunately, prepaid customers can't use this offer.
×