Update 1/19/2017: Thank You everyone for helping out. We believe we finally solved a very rare issue with our launcher. We are going to REOPEN this thread and accept more entries to make sure we finally squashed this bug. You have until Monday Jan 23rd 0600 PT to follow the instructions below and earn 50 Dragon Flags
As some of you may remember, there was an issue with the WoWs Update Service near the end of December and our developers are looking to gather a massive amount of information on the update service to try and make sure that this issue doesn't happen in the future.
But what do you want from us?
It's actually super easy for you to help us out with this. All you have to do is have Skype and follow these instructions:
1. Please, download the file via this link ( if you can't download, try right click on the link -> save as object (file) ) http://dl-wows-gc.wa...t/WoWS_TEST.exe ( ~4Mb download )
2. Run the downloaded installer - WoWS_TEST.exe. DO NOT INSTALL THIS LAUNCHER INTO YOUR REGULAR GAME FOLDER, use any temporary folder instead as it’s just a test
3. After install, launcher should be start update ~12MB
4. Screenshot the resulting screen and post it in this thread
What do we do after we post the screenshot?
Just hang out and wait. We are going to go through all of the posts and see if you were able to download the small patch with the special test launcher.
If you successfully download...
Awesome! We will most likely not need any further information from you. Please continue enjoying World of Warships!
If you fail to download...
We are going to be contacting you via Forum PM for further information. This could include getting your Skype information and having the update service developers contact you on Skype to gather specific information from you IN REAL TIME.
Wait, whoa... Developers are going to talk to me to get information that will help resolve the update download issue?
It is very likely! So be ready to have a Skype conversation and to gather more information from your computer regarding things like: connection information, download logs, etc.
That's all fine and well, but my time is valuable...
We agree... so we are offering everyone who goes through the trouble of running this test and providing the information that we need (including the talk to the devs if you are asked to) we will give you 50 Dragon flags.
Alright, I need some flags. What is the time frame for this test/info gathering?
We need all of your screenshots by
Monday, January 16th @ 0600 PT Monday, January 23rd @ 0600 PT. We will collect the information and send it off to the devs. If we are going to contact you about a failed download, it will be done via Forum PM asking for your Skype information and time when the devs will contact you. We will forward that information to the developers and they will contact you for the extra information. Flags will be distributed for screenshots by Wednesday.
Thanks for your help! We look forward to seeing your screenshots and getting information from you!
Edited by Quemapueblos, 20 January 2017 - 01:04 AM.